Amazon Alexa and Supported Insteon Thermostats

Amazon Alexa supports control of several different Insteon Thermostats; you can increase or decrease the temperature and change modes just by asking Alexa. Use the information in this article to identify if you have a compatible Insteon Thermostat.

If you have a supported Thermostat and your Amazon Alexa was configured prior to 18 March 2016, you may need to re-run discovery to identify your Insteon Thermostat. Simply say, "Alexa, discover my devices." Your Amazon Alexa should find your Insteon Thermostats and enable voice control.

Supported Insteon Thermostats

These Insteon Thermostats are compatible with Amazon Alexa and allow full voice control functionality of setting temperature and changing modes.

Insteon Wired Thermostat

• Model 2441TH (Revision 1.1 or later)

Unsupported Insteon Thermostats

These Insteon Thermostats are not explicitly incompatible with Amazon Alexa but are not guaranteed to function as expected.

Insteon Thermostat for Heat Pumps

• Model 2732-242 (Any Revision)

Incompatible Insteon Thermostats

These Insteon Thermostats are incompatible with Amazon Alexa and cannot be controlled.

Insteon Wired Thermostat

• Model 2441TH (Revision 1.0)

Insteon Wireless Thermostat

• Model 2441ZTH
• Model 2441ZTHR
• Model 2732-433
• Model 2732-432

Insteon Venstar Thermostat Adapter

• Model 2441V
• Model 2441VR

Insteon Venstar Integrated Thermostat

• Model 2491T1E
• Model 2491T1ER
• Model 2491T7E
• Model 2491T7ER

Communication Types for Insteon Devices

Use this article to determine if your Insteon device can communicate with other Insteon devices via powerline-only, RF-only or powerline and RF (dual-band).

		Powerline	RF
Dimmer Module	2456D3		-
	2457D2X		-
	2457D2
On/Off Module	2456S3		-
	2635-222
Outdoor On/Off Module	2456S3E		-
	2634-222
LED Bulb	2672-222
LED Bulb for Recessed Lights	2674-222
i3 Paddle	PS01
i3 Dial	DS01
Dimmer Switch	2476D		-
	2477D
Dimmer Switch (1000W)	2476DH		-
	2477DH
Dimmer Switch (2-Wire)	2474DWH	-
On/Off Switch	2476S		-
	2477S
i3 Keypad	KP014
Dimmer Keypad (6-Button or 8-Button)	2486D		-
	2334-222
On/Off Keypad (6-Button or 8-Button)	2486S
	2334-232
Dimmer Outlet	2474DWH
i3 Outlet	WR01			-
On/Off Outlet (2014)	2663-222
On/Off Outlet (2007)	2473SWH		-
Wired Thermostat	2441TH	-
Wireless Thermostat	2441ZTH	-
Thermostat Adapter	2441V	-
Mini Remote (Wireless Switch)	2444A3	-
	2342-242	-
Mini Remote (4-Scene)	2444A2WH4	-
	2342-232	-
Mini Remote (8-Scene)	2444A2WH8	-
	2342-222	-
Wi-Fi Camera	75790	-	-
	75790WH	-	-
HD Wi-Fi Camera	2864-222	-	-
	2864-226	-	-
Outdoor Wi-Fi Camera	75791	-	-
HD Outdoor Wi-Fi Camera	2864-232	-	-
Open/Close Sensor	2421	-
	2843-222	-
Hidden Door Sensor	2845-222	-
Motion Sensor	2420M	-
	2842-222	-
Leak Sensor	2852-222	-
Smoke Bridge	2982-222		-
IO Module	2450		-
Ceiling Fan Controller	2475F
Dimmer Micro Module	2442-222
On/Off Micro Module	2443-222
Open/Close Micro Module	2444-222
Ballast Dimmer	2475DA2
Dimmer In-Line Module	2475D		-
	2475DA1
On/Off In-Line Module	2475S2		-
	2475SDB
220V Load Controller	2477SA1
	2477SA2
Dimmer DIN Rail Module	2452-222
On/Off DIN Rail Module	2453-222
MorningLinc	2458A1		-
Lock Controller	2862-222		-
IRLinc Transmitter	2411T		-
IRLinc Receiver	2411R		-
SeriaLinc	2410S		-
Access Point	2443
Range Extender	2992-222
Energy Display	2448A2	-
iMeter Solo	2423A1		-
SynchroLinc	2423A5		-

Wired Thermostat - Quick Start Guide

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Wi-Fi Camera Setup

Getting Started | Guides, Manuals and Downloads | Optional Wall Mount | Camera Firmware | Product Registration

Getting Started

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

Connect the cables to your camera.

Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.

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Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads

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Optional Wall Mount

Mount the optional bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.

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Camera Firmware

Current Wi-Fi Camera Firmware

Device 11.37.2.59
Web UI 2.001.10.9

Identify your HD Wi-Fi Camera Firmware Version →

Update HD Wi-Fi Camera Firmware →

Outdoor Wi-Fi Camera Setup

As of December 31 2016 Insteon will no longer provide technical support for standard definition cameras (75791)

Getting Started | Guides, Manuals and Downloads | Camera Firmware | Product Registration

Getting Started

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

Connect the cables to your camera.

Mount the bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.

Position your camera and affix it with the set screw. Secure camera connections in a weather-resistant enclosure.

Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.

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Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads

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Camera Firmware

Keep your Outdoor Wi-Fi Camera up-to-date; updates add features, fix bugs and close potential security vulnerabilities.

Current Outdoor Wi-Fi Camera Firmware

Device 11.35.2.59
Web UI 2.001.20.6

Identify your Outdoor Wi-Fi Camera Firmware Version →

Update Outdoor Wi-Fi Camera Firmware →

Outdoor HD Wi-Fi Camera Setup

Getting Started | Guides, Manuals and Downloads | Camera Firmware | Product Registration

Getting Started

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

Connect the cables to your camera.

Mount the bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.

Position your camera and affix it with the set screw. Secure camera connections in a weather-resistant enclosure.

Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.

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Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads

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Camera Firmware

Keep your HD Outdoor Wi-Fi Camera up-to-date; updates add features, fix bugs and close potential security vulnerabilities.

Current HD Outdoor Wi-Fi Camera Firmware

Camera Revision 5.0 or Later

System 1.9.3.16
Application 2.51.2.33

Identify your HD Outdoor Wi-Fi Camera Firmware Version →

Update HD Outdoor Wi-Fi Camera Firmware →

HD Wi-Fi Camera Setup

Getting Started | Guides, Manuals and Downloads | Optional Wall Mount | Basic Troubleshooting | Camera Firmware | Product Registration

Looking to setup your HD Wi-Fi Camera on Android?

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Getting Started

Connect the ethernet cable to your router and plugin the power adapter. You can disconnect the ethernet cable after setup is complete.

Connect the cables to your camera.

Open the Insteon for Hub app and select Add a Camera. Insteon cameras require Insteon Hub.

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Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads

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Optional Wall Mount

Mount the optional bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.

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Basic Troubleshooting

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Camera Firmware

Keep your HD Wi-Fi Camera up-to-date; updates add features, fix bugs and close potential security vulnerabilities.

Current HD Wi-Fi Camera Firmware

Camera Revision 1.0 - 3.9

System 1.4.1.9
Application 2.11.1.12

Identify your HD Wi-Fi Camera Firmware Version →

Update HD Wi-Fi Camera Firmware →

Current HD Wi-Fi Camera Firmware

Camera Revision 4.0 or Later

System 1.9.3.16
Application 2.51.2.33

Identify your HD Wi-Fi Camera Firmware Version →

Update HD Wi-Fi Camera Firmware →

Sonos Player Features and Limitations

Use this article to understand the currently supported features and current limitations of Sonos Player integration.

Supported Features

• Control play, pause, volume, and tracks for a Sonos Player from an Insteon Keypad, Mini Remote or Wall Switch

• Trigger a Sonos preset from an Insteon Keypad, Mini Remote or Wall Switch

Controlling a Sonos Player from an Insteon device requires creating a scene. Learn more about creating a scene by viewing this article.

Current Limitations

• App support is only available on iOS using the Insteon for Hub mobile app

• Adding playlists is not currently supported on iOS 14+

• A maximum of four Sonos Players can be added to the Insteon app.

• Only one Sonos Player can be a member of a scene.

• At this time, you are unable to edit Sonos Player functions from within a scene. If you wish to change a Sonos function after a scene has been created, delete the scene and re-create the scene with your desired changes.

• At this time, Insteon app-learned presets do not work with all possible Sonos sources. The following sources have been tested and are known to function:

  • Amazon Music Stations

  • Apple Music Radio

  • Pandora Stations

  • tunein

• To facilitate preset playback from an Insteon device, the Insteon app lets you learn source presets. Configuring these playlists is done from within the Insteon app when editing a Sonos Player settings.

  • You can learn up to ten Insteon app Sonos presets

  • These presets are shared among all configured Sonos Players

• Insteon has tested Sonos support with the following Sonos Players:

  • Sonos Play:1

  • Sonos Play:3

  • Sonos Play:5

  • Sonos:Connect

  • Sonos Connect:Amp (ZP series)

  • Other Sonos Players may work but have not been tested by Insteon

• If your Sonos Players or your router are disconnected from power, it may take up to two minutes before your Sonos Players are rediscovered by the Insteon Hub.

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Additional Sonos Support

Sonos Player Not Found During Initial Setup

When adding a Sonos Player, you may encounter an alert informing you that the app was unable to find any Sonos Players on your network. There are several reasons why this may occur.

• Your Sonos Player is unplugged from power

• Your mobile device may be connected to a different Wi-Fi network than your Sonos Player or your mobile device may be connected to cellular only.

• Your home's internet router or modem is not functioning properly

Basic Troubleshooting

1. Ensure that your Sonos Player is connected to a working power outlet. If your Sonos Player is connected via ethernet, check that the ethernet cable is firmly seated. It may be helpful to unplug and reinsert the ethernet cable.

2. Check to see if you can control your Sonos Player from the Sonos App on your mobile device.

3. Confirm that your internet router and cable or DSL modem are connected to power and turned on. Learn how to Identify your router and cable or DSL modem.

4. Try restarting your router and cable or DSL modem.

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Additional Sonos Support

Controlling a Sonos Player from an Insteon Device

To control Sonos functions or trigger presets from an Insteon device, create a scene for each desired function.

Create a Scene

Step 1

Open the Drawer and tap Create a Scene

Step 2

Give your scene a name that matches its intended function and pick an icon

Step 3

From the Scene Members list of devices, tap the Insteon device or devices that you wish to use to control your Sonos Player.

With Keypads and Mini Remotes, select the corresponding button from the list of device buttons.

Step 4

Tap the Sonos Player that you want to control

Step 5

Tap the function you want to control and then tap Next

Step 6

For each Insteon device, tap the blue Responder button until it reads "Both" and then tap Done.

Repeat the above steps for each additional Sonos Player function you wish to control.

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Additional Sonos Support

You Already Have the Maximum Number of Sonos Players Configured

When adding a Sonos Player, you may encounter a message informing you that you have already configured the maximum number of Sonos Players. Insteon Hub supports a maximum of four Sonos speakers.

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Additional Sonos Support

Connect to Wi-Fi When Adding a Sonos Player

When adding a Sonos Player, you may encounter an alert informing you to connect to your home's Wi-Fi network.

Basic Troubleshooting

Connect your mobile device to your home's Wi-Fi network. You are unable to add a Sonos Player to the Insteon app when on a cellular 3G, 4G or LTE connection.

Connecting to Wi-FI on iPhone, iPad or iPod touch

1. Tap the Home button on your iPhone, iPad or iPod touch and navigate to Settings.
2. Tap Wi-Fi
3. Ensure Wi-Fi is on and tap your home's Wi-Fi network. If you have more than one Wi-Fi router, it is important to join the same Wi-Fi network as that used by your Sonos Player.
4. Tap the Home button on your iPhone, iPad or iPod touch and return to the Insteon app to complete your Sonos setup.

Connecting to Wi-Fi on an Android device

1. Tap the home button on your Android device and navigate to Settings.
2. Tap Wi-Fi
3. Ensure that Wi-Fi is on and tap your home's Wi-Fi network. If you have more than one Wi-Fi router, it is important to join the same Wi-Fi network as that used by your Sonos Player.
4. Tap the Home button on your Android device and return to the Insteon app to complete your Sonos setup.

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Additional Sonos Support

No Music Playing when Learning a Sonos Preset

When learning a preset with your Sonos Player, you may encounter an alert informing you that no music was heard while listening to your Sonos Player. For the Insteon app to remember your musical selection in a preset, music must be actively playing from your Sonos Player.

Basic Troubleshooting

1. Tap the Home button on your mobile device
2. Navigate to and open the Sonos app
3. Select the desired music from any of the sources available.
4. When music begins playing, tap the Home button and return to the Insteon app.

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Additional Sonos Support

Alert Module - Owner's Manual

Download the PDF

Insteon Hub Pro (2243-222) Firmware Release Notes

Version 1.0.7

Identify your Insteon Hub version →

Update Insteon Hub Firmware with Insteon+

This version adds additional stability improvements and enables automatic firmware updates.

This update is recommended for all insteon Hub Pro users.

After installing this update you no longer need to manually restart your Hub Pro. Instead, quit the Insteon+ app when you are asked to restart Hub Pro. In addition, future updates will be distributed and automatically installed by Hub Pro.

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Version 1.0.6

This version continues to improve overall Hub Pro stability and addresses issues with adding and controlling Insteon devices.

This update is recommended for all Insteon Hub Pro users.

After installing this update you no longer need to manually restart your Hub Pro. Instead, quit the Insteon+ app when you are asked to restart Hub Pro.

Improvements and Bug Fixes

• Fixed an issue where the setinfo IP address was invalid

• Fixed an issue where the Insteon Server does not name devices when new devices are added

• Fixed an issue where the Insteon Server can return empty (zero length) name field

• Fixed an issue that inadvertently exposed setting of the Hub Pro web interface password

• Fixed an issue where the Insteon Server's http thread failed to properly terminate, preventing updates from successfully installing

• Fixed an issue that required physical power-cycling to restart the Hub Pro after a firmware update

• Removed access to Insteon Server logs through the web interface

• Insteon Server now runs an initialize script during boot

• Fixed an issue where the Insteon Server web interface may fail to load

• Insteon Thermostats now map properly to HomeKit's heating and cooling threshold characteristics

• Fixed an issue where Hub Pro would not be the first device in an Insteon Thermostat's link table, preventing thermostat status streaming

• Fixed an issue where Insteon Thermostats did not display a heat-to and cool-to set point while in auto mode

• Fixed an issue where setting the target temperature on an Insteon Thermostat would fail to set either the heat-to and cool-to temperatures correctly

• Fixed an issue where scenes with more than 8 devices might fail to function

• Fixed an issue where Insteon Thermostat temperature set points might violate target set point constraints

• Changed the command used by HomeKit Server when requesting Insteon Thermostat status to improve efficiency

• Improved how HomeKit Server translates temperature set points into Insteon Thermostat commands

• Fixed an issue where adding an Insteon Thermostat via the Insteon ID caused all connected Insteon devices to become unreachable from the Insteon+ app

• HomeKit Server now saves its current state prior to restarting to speed up restart boot times

• Insteon Server and HomeKit Server now sync more frequently

• Fixed an issue that prevented switching thermostat units from Fahrenheit to Celsius

• Fixed an issue where HomeKit Server would incorrectly send All Off commands to Insteon Thermostats when setting the mode to Off

• Fixed an issue where Insteon IDs could become mismatched after restarting Hub Pro or after adding a new Insteon device

• Improved communication between HomeKit Server and Insteon Server when Insteon Server sends Insteon broadcast or cleanup messages

• Fixed an issue where HomeKit Server would query devices unnecessarily upon receiving standard Insteon acknowledge messages

• HomeKit Server now only queries Insteon Thermostats when Insteon Thermostats initiate device communication

• Fixed an issue where the incorrect Insteon command was used to query a Ceiling Fan Controller's current fan speed

• Fixed an issue where the incorrect Insteon command was used to query a Thermostat's current temperature

• Fixed an issue where Insteon Thermostat status was not properly parsed

Version 1.0.5

This version continues to improve overall Hub Pro stability and addresses several networking-related issues.

This update is recommended for all Insteon Hub Pro users.

Bug Fixes

• Numerous stability fixes that address loss of connection and issues where Hub Pro may unexpectedly stop responding

• Resolved an issue with Hub Pro using an invalid IP address

• Fixed an issue that accidentally automatically turned a device off after adding it to Insteon+

• Reliability and speed improvements when reading the status of devices

Version 1.0.4

his version improves overall Hub Pro stability and reduces the frequency of dropped connections. Additional measures have been added to help Hub Pro automatically recover if it unexpectedly stops responding.

This update is recommended for all Insteon Hub Pro users.

Bug Fixes

• General improvements to Hub Pro stability

• Hub Pro will now automatically restart if it unexpectedly stops responding

• Reduced the likelihood of encountering "Unable to Access Device" after adding devices

• Removed HomeKit-prohibited characters from default Insteon device names