Insteon Hub Not Found During Initial Setup

Notice: If you are receiving the following HSC-1-0 error message when attempting to add the hub, cancel out of setup, force-close the app and restart. Then attempt to log back in and add hub again. We are working on a fix to resolve this issue. Thank you for your patience. 

When initially setting up your Insteon Hub, you may encounter an alert informing you that the app was unable to establish a connection to the Insteon Hub. There are several reasons why this may occur.

• Your home's internet connection is offline

• Your home's internet router or modem is not functioning properly

• Insteon Hub may have become unplugged from ethernet or power

Basic Troubleshooting

1. Ensure that your Insteon Hub is connected to a working power outlet and that the ethernet cable is firmly seated. It may be helpful to unplug and reinsert the ethernet cable. If your Hub shows a solid red status LED, your Hub is unable to connect to the internet.

2. Confirm that your internet router and cable or DSL modem are connected to power and turned on. Learn how to Identify your router and cable or DSL modem.

3. Check that your internet connection is working by attempting to browse to a website using another device or computer in your home.

4. With Insteon Hub (2012), ensure that your smartphone or tablet is connected to the same WiFi network as your Insteon Hub.

5. Try restarting your Insteon Hub by unplugging its power cord. Wait about 30 seconds and then reconnect your Hub to power.

6. Try restarting your router and cable or DSL modem.

If none of the above steps resolved your issue, follow the steps outlined in this article to perform a network reset.

Setting Up Insteon Hub (2012)

• To setup and configure Insteon Hub (2012), connect your Insteon Hub to your router using the provided ethernet cable and power using the provided power cable.

• You must be connected to the same WiFi network as your Insteon Hub.

  • If you have more than one WiFi router in your home, connect your Insteon Hub to the WiFi Router broadcasting the WiFi network that you regularly use.

  • If you are unsure which router broadcasts the WiFi network that you regularly use, try the following:

    • Unplug all of your routers from power

    • One at a time, connect a router to power and wait about 60 seconds

    • Check to see if your WiFi network is available from your device's settings

    • If nothing appears, unplug the just-connected router and try the next router

• Download and install the Insteon app from your device's app store.

• Create an account.

• When asked to scan the label on the bottom of your Hub, tap Help.

• Tap My Hub Doesn't Have a QR Code.

• The Insteon App should find your Hub and complete setup.

• After setup is complete, you may need to connect your Insteon Hub to a different router to configure port forwarding if you would like to control and monitor your home when you are away.

Setting Up Insteon Hub (2014)

To setup and configure Insteon Hub (2014), connect your Insteon Hub to your router using the provided ethernet cable and power using the provided power cable.

• After about 30 seconds, you should hear a single beep and the status LED will glow solid green. If the status LED turns red, your Hub is not connected to the internet.

• Download and install the Insteon app from your device's app store.

• Create an account.

• When asked to scan the label on the bottom of your Hub, align the QR Code displayed on screen with the QR Code printed on the bottom of the Hub. The Insteon app should find your Hub and complete setup.

Already Configured Alert when Setting up an Insteon Hub

When setting up an Insteon Hub, you may encounter an alert informing you that your Insteon Hub has already been configured with a different account. There are several reasons why this may occur.

• You have more than one Insteon account and are attempting to setup your Insteon Hub using a different account than the one originally used to configure it.

• You have created a new Insteon account and are attempting to setup your Insteon Hub that is still associated with your old account.

• If you have purchased Insteon Hub from another Insteon user, their account may still be associated to the Insteon Hub.

Basic Troubleshooting

Before you can setup your Insteon Hub with a different account, you must first delete your account using the Insteon App.

1. On iOS, launch the Insteon App and open the drawer by swiping from the right of the display, then tap Settings.
   On Android, tap Settings > Edit This.
   On Windows Phone, swipe through the carousel until you reach Settings.

2. Tap Account

3. Tap Delete Account

If you are unable to sign in to the Insteon App, contact Insteon Support and they can help reset access to your Insteon Hub. Be sure to have your Hub's Insteon ID. You can find the Insteon ID on the bottom of the Hub.

Incorrect Hub User Name or Password During Hub Setup

When configuring your Insteon Hub, you may encounter an alert informing you that the user name or password provided is incorrect. There are several reasons why this may occur.

• The user name or password was mistyped when entering the Hub credentials manually.
   
• The user name or password was changed from the default credentials printed on the bottom of the Hub (This should only happen if the Hub in question has been previously configured and should not be encountered with a new-out-of-the-box Hub). If you believe this to be the case, attempt a network reset to reset the Hub user name and password and attempt setup again. If you are not the original owner of your Insteon Hub, it would also be advisable to perform a factory reset.
   
• The QR Code containing the Hub user name and password does not match the credentials stored on the Hub. If you believe this to be the case, first attempt a network reset by following the instructions in this article. If you still encounter the user name or password alert, contact Insteon Support.

User Name and Password for Insteon Hub (2012)

This Insteon Hub ships with a default user name and password which is automatically changed the first time it is added using the Insteon App. 

User Name	admin
Password	Insteon ID, all uppercase and without punctuation. For example "A1B2C3"
Insteon ID	Printed on the bottom of the Hub

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User Name and Password for Insteon Hub (2014)

The user name and password for this Hub is stored in a label applied to the bottom of the Hub. The label contains both an app-readable QR Code as well as human-readable text that includes the Hub user name, password and Insteon ID. When entering the user name and password manually, type slowly to verify that no mistakes are made.

User Name	Printed on the bottom of the Hub
Password	Printed on the bottom of the Hub
Insteon ID	Printed on the bottom of the Hub

Entering the Hub User Name and Password manually

When entering the Hub credentials manually, it is possible to misread some letters of the user name or password. Use the table below for potential alternate letters and numbers that may appear alike.

I, 1, l, i	lower case i upper case I lower case L number 1
O, 0, o, Q	lower case o upper case 0 upper case Q lower case c upper case C number 0
B, 8	upper case B number 8
E, 3	upper case E number 3
U, V	lower case u upper case U lower case v upper case V

Identify your home's WiFi Router and Cable or DSL Modem

Generally, a home network will consist of a cable or DSL modem and a WiFi router. Many homes have a combination modem and router provided by your Internet Service Provider. It is also possible that you may have additional routers which unintentionally complicate your home network (a combination modem/router provided by your Internet Service Provider and an Apple Time Capsule, for example).

If you know which device is functioning as your home's router, connect your Insteon Hub to this device.

• For Insteon Hub (2012), this router needs to be configured for port forwarding to take advantage of remote access.

• For Insteon Hub (2014), no port forwarding needs to be configured.

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Identify your home's WiFi Router

If you are unsure which device is which on your home network, follow the steps below.

• Trace the telephone or cable wire from the wall plate to the first device in the chain.
   

• If this device has visible antennas or multiple ethernet ports, you likely have a combination modem and router. Ensure that your Insteon Hub is connected to this device.
   

• If this device has only a single cable/DSL connection, single ethernet port or USB port, you likely have a separate modem and router.

  • Trace the ethernet cable from this device to the next device in the chain. If it connects to a device with visible antennas or multiple ethernet ports, this is likely your home's router. Ensure that your Insteon Hub is connected to this device.
     

• If there are multiple devices connected together with antennas and multiple ethernet ports, you most likely have multiple routers in your home. Insteon Hub should be connected to the first router after your cable or DSL modem.

If you are still unsure which device is which on your home network, contact Insteon Support or your Internet Service Provider.

Identifying your Devices by ports

Use the images below to help identify your networking devices by their rear ports. Use these images only as guidelines as no two modems or routers are alike.

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DSL Modem

A "modem-only" DSL Modem usually has one port for your DSL telephone wire, one ethernet port and one power connector.

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Cable Modem

A "modem-only" Cable Modem usually has one threaded F-connector for your cable connection, one ethernet port and one power connector.

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WiFi Router

A "router-only" WiFi Router usually has one WAN ethernet port for connecting to a modem and four or more ethernet ports for hard-wired computers and devices. Many WiFi Routers also have visible antennas.

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Combination Modem and Router

A combination modem and router usually has a threaded F-connector or telephone port for your DSL or cable connection, multiple ethernet ports for hard-wired computers and devices and possibly additional ports for wired telephone service or television distribution.

Reset Network Settings on Insteon Hub

If you are unable to connect to your Insteon Hub and have followed the steps outlined to resolve any internet connection issues, follow the steps in this article to perform a network reset.

Identify your Insteon Hub version →

For Insteon Hub (2012), a network reset will perform these actions:

• Clears the Hub back end user name and password

• Clears the Hub IP Address and enables DHCP

For Insteon Hub (2014), a network reset will perform these actions:

• Clears the Hub and server connection cache

• Resets the Hub user name and password to match the label on the bottom of the Hub

• Restarts the Hub

Reset Network Settings on Insteon Hub (2012)

1. With the Insteon Hub powered on, press and hold the set button until the Hub beeps

2. Slowly tap the set button six (6x) times

3. Unplug Insteon Hub and wait for about 30 seconds

4. Reconnect power to the Insteon Hub

Reset Network Settings on Insteon Hub (2014)

1. With the Insteon Hub powered on, quickly tap the set button three (3x) times

2. Insteon Hub will beep three times

3. After several moments, Insteon Hub will restart and the status LED will turn steady green.

4. Unplug Insteon Hub and wait for about 30 seconds

5. Reconnect power to the Insteon Hub

Unable to establish a connection with your Insteon Hub

When signing into the Insteon app, you may occasionally encounter an alert informing you that the app was unable to establish a connection to the Insteon Hub. There are several reasons why this may occur.

• Your home's internet connection is offline

• Your home's internet router or modem is not functioning properly

• Insteon Hub may have become unplugged from ethernet or power

Basic Troubleshooting

1. Ensure that your Insteon Hub is connected to a working power outlet and that the ethernet cable is firmly seated. It may be helpful to unplug and reinsert the ethernet cable. If your Hub shows a solid red status LED, your Hub is unable to connect to the internet.

2. Confirm that your internet router and cable or DSL modem are connected to power and turned on. Learn how to Identify your router and cable or DSL modem.

3. Check that your internet connection is working by attempting to browse to a website using another device or computer in your home.

4. Try restarting your Insteon Hub by unplugging its power cord. Wait about 30 seconds and then reconnect your Hub to power.

5. Try restarting your router and cable or DSL modem.

6. If your hub is connected to your network via a network switch, try power cycling the network switch.

If none of the above steps resolved your issue, follow the steps outlined in this article to perform a network reset.

If you are still unable to connect to your Insteon Hub after following the above steps, contact Insteon Support and reference this article.

Calibrate Temperature and Humidity on Insteon Wired and Wireless Thermsotats

If you believe that the temperature reading in your thermostat is incorrect, you can recalibrate the Thermostat by following these steps. It is strongly recommended that you use a known-good reference source for the calibrated temperature.

1. Press and hold the Program button until the screen changes. This should take about five seconds.
2. Tap the Time/Sensor button to enter temperature calibration mode.
3. Tap the Mode button to switch between temperature and humidity calibration.

 

Temperature Calibration

• The top left number is the current temperature as read by the temperature sensor
• The larger number in the middle of the display is the calibrated temperature

1. Tap the Up or Down buttons to adjust the displayed temperature to match the calibrated source.
2. Press the Program button to exit calibration mode

Humidity Calibration

• The top left number is the current humidity level as read by the humidity sensor
• The lower left number is the calibrated humidity

1. Press the Up or Down buttons to select the current humidity level
2. Press the Program button to exit calibration mode

Sensor Shows Unknown Status

A sensor or other battery-powered device will show a yellow status circle and report "Unknown" if the Insteon Hub is unable to ascertain a sensor's status.

• If your sensor was recently added to the Insteon App, tap the sensor's set button. This should update the status in the Insteon Hub and the app should begin tracking the status of the sensor.
• If your sensor has been added to the Insteon App for a while and has only recently begun showing Unknown, it is possible that the Sensor's battery is low and needs to be replaced.

A wall-powered device may also show Unknown status. Ensure that the device is still connected to power and shows a red, green or white status LED. If not, check the power to the device. If power is normal, contact Insteon Support for additional troubleshooting or consult the product's Owner's Manual.

Control your Insteon Hub from your Android Wear Device using Tasker

If you would like to get more out of your Android Wear Watch, why not use it to control your Insteon home automation devices?  By using the WearTasker App, it is now possible to run any Insteon task created on your Android smartphone (using the Tasker App) from an Android Wear watch.  Using Tasker on your smartphone, build a list of the Insteon tasks you want to have available on your wrist. Once complete, simply tap the clock on your Android Wear watch, scroll down, and start WearTasker.  Then, simply tap an Insteon task and it will execute on your smartphone.  Enjoy convenient Insteon control - from your wrist!

Insteon is unable to offer support for the steps outlined in this article. Please consult this thread on the Insteon Support Forum to share your experiences with other Insteon customers.

Required Devices

• A compatible Android smartphone (most devices running Android 4.4 or higher will work)

• The Tasker Android App

• An Android Wear-compatible device

• The Wear Tasker Android App

• An Insteon Hub (2012) or Insteon Hub (2014)

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Getting Started

Before starting with Tasker and WearTasker, there are some pieces information you will need to get your devices setup with Insteon. Take a moment to gather the following information.

• Insteon Hub User Name and Password. These credentials are different from your Insteon Connect account.

• For Insteon Hub (2012), this information is located on the bottom of the device

• For Insteon Hub (2014), this information can be found by navigating to Settings > House Settings > Hub User Name and Password

• IP Address. Either your Hub's local IP address or if you wish for remote control when you are outside of your home's WiFi network, you will need to configure a DDNS setup.

• Hub port number. The default port number is 25105. If this has been changed, you can find it by navigating to Settings > House > Port.

• The to-be-controlled device(s) Insteon ID. See Locate your Device's Insteon ID for more information.

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Understanding the URL String

Once you get a feel for the fundamentals, coding commands with the Tasker and WearTasker Apps will become easy. Commands are capable of turning devices on and off, brightening and dimming lights, or having lights dim to a preset brightness level. By taking the information collected above and combining it with Insteon Commands and Variables a command string can be created which will be sent to your hub as a post command. 

Here is the URL String template

http://[User Name]:[Password]@[IP Address]:[Port]/3?0262[Insteon ID]0F[Command Type][Command Variable]=I=3

Here is a sample URL with information

http://danny:insteon@10.0.1.5:25105/3?02623256b80f11FF=I=3

Component	Function
User Name	Insteon Hub User Name
Password	Insteon Hub Password
IP Address	Local or public IP address for the Insteon Hub. If a DDNS service has been configured, use the DDNS URL instead
Port	Insteon Hub port number. By default, the port is 25105
3?0262	Indicates the beginning of a direct Insteon command. This does not change.
Insteon ID	Insteon ID for the controlled device. ID should be formatted without periods: aa00bb
0F	This does not change
Insteon Command	Two digit command from table A1
Command Variable	Two digit dimming variable from table A2
=I=3	Indicates the end of the command. This does not change.

Device Command String Examples

This will turn on a device with ID 12.6E.8D to 75% brightness

http://admin:admin@10.0.1.5:25105/3?026212ce8d0f11bf=I=3

This command will slightly dim the same light

http://admin:admin@10.0.1.5:25105/3?026212ce8d0f1300=i=3

Scene Command String Examples

Command strings for scenes are created in a similar fashion; however, instead of using an Insteon ID, the command string will use a Scene ID. A Scene ID can be found within the Insteon for Hub App by going to Settings > Scenes, select the scene and identify the Group number.  Scenes are limited to on and off commands only.

To turn group 1 on, the command would be

http://admin:admin@10.0.1.5:25105/0?111=I=0

To turn group 1 off, the command would be

http://admin:admin@10.0.1.5:25105/0?131=I=0

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Adding Commands into Tasker

• Open Tasker and navigate to Tasks

• Tap the + button to create a new task and give it a name

• After the Edit screen appears, tap the + button again and select Net > HTTP Post and enter your command in the server:port field

• Go back and tap the Play button to test your command

Adding Control to your Android Wear Device

• Create a new Task by tapping the + button on the task screen and give it a name

• On the Edit Task screen, tap + and select Plugin > Wear Tasker

• Tap the Edit button to configure the task

Configure a Location Profile for quick access to lighting commands

• Every time your phone connects to a specified WiFi network, your watch will display the desired controls.

• Go to Profiles and tap the + button

• Select State > Net > WiFi Connected and then browse for your home's WiFi Network SSID

• Tap Back and select a Task

• Select the Task you created for Wear Tasker

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General Insteon Control

Insteon Command	Function
11	On - Can Be used with Variable to set default brightness level
12	Fast On - Will go immediately to full brightness - No ramp rate
13	Off - Can Be used with Variable to set default brightness level
14	Fast Off - Will go immediately off - No ramp rate
15	Brighten - Incrementally increase brightness of a dimmable device
16	Dim - Incrementally decrease brightness of a dimmable device

Brightness

Insteon Command	Function
0	0%
19	10%
40	25%
7F	50%
BF	75%
E6	90%
FF	100%

Thermostat Control

For the heat and cool set point command strings, ** denotes the desired set point. This command example will switch a Thermostat to Heat:

http://admin:admin@10.0.1.5:25105/3?02623093181F6B040000000000000000000000000091=I=3

Insteon Command	Function
1F6B040000000000000000000000000091	Heat On
1F6B050000000000000000000000000090	Cool On
1F6B06000000000000000000000000008F	Auto On
1F6B07000000000000000000000000008E	Fan On
1F6B08000000000000000000000000008D	Fan Off
1F6B09000000000000000000000000008C	All Off
1F6C6400000000000000000000000000**	Cool Set Point
1F6D6400000000000000000000000000**	Heat Set Point

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Useful Resources

• Automatically Generate Insteon Hub HTTP Commands - https://www.smarthome.com.au/smarthome-blog/insteon-hub-http-commands/

Probably the most useful resource for generating Insteon Direct Commands, this will allow you to generate the commands automatically for the most useful functions, such as setting brightness levels or changing your thermostat’s temperature.

• Rich Stevenson’s Blog - https://www.richstevenson.com/category/insteon-home-automation/

An excellent rundown and explanation as to just how these direct commands work

Locate your device's Insteon ID

All Insteon devices except for WiFi Cameras have an Insteon ID. Use this article to help locate the Insteon ID for your product.

The Insteon ID is usually printed on a small, white rectangular sticker affixed in the locations described below. All Insteon IDs take the form of three hexadecimal pairs (A1.B2.C3).

Device	Insteon ID Location
Dimmer Module	On the back
On/Off Module
Outdoor On/Off Module
LED Bulb	On the top of the bulb lens
LED Bulb for Recessed Lights
Dimmer Switch	On the metal mounting bracket in one of the four corners
Dimmer Switch (1000W)
Dimmer Switch (2-Wire)
On/Off Switch
Dimmer Keypad (6-Button)
Dimmer Keypad (8-Button)
On/Off Keypad (6-Button)
On/Off Keypad (8-Button)
Dimmer Outlet
On/Off Outlet (2007)
On/Off Outlet (2014)
Wired Thermostat	On the inside of the cover as well as near the screw terminals
Wireless Thermostat
Thermostat Adapter	On the back
Mini Remote (Wireless Switch)	On the back, towards the bottom
Mini Remote (4-Scene)
Mini Remote (8-Scene)
WiFi Camera	This device does not have an Insteon ID
HD WiFi Camera
Outdoor WiFi camera
HD Outdoor WiFi Camera
Open/Close Sensor	On the circuit board beneath the enclosure cover
Hidden Door Sensor	On the circuit board beneath the battery
Motion Sensor	On the back, above the battery cover
Leak Sensor	On the bottom
Smoke Bridge	On the back
IO Module	On the back
Ceiling Fan Controller	On the bottom
Dimmer Micro Module	On the back
On/Off Micro Module
Open/Close Micro Module
Ballast Dimmer	On the top
Dimmer In-Line Module	On the back
On/Off In-Line Module
220V Load Controller	On the front
Dimmer DIN Rail Module	On the back
On/Off DIN Rail Module
MorningLinc	On the back
IRLinc Transmitter
IRLinc Receiver
SeriaLinc
Range Extender	On the back
Energy Display	On the back
iMeter Solo	On the back
SynchroLinc

Using the Insteon Motion Sensor with the Insteon Hub

When you add the Motion Sensor (2842-222) to the Insteon for Hub application, your motion sensor will have extra settings for you to use. These options can be changed at any time by navigating to the Device's settings.

Tap on the motion sensor. These extra settings can be found by tapping "Device Options." After you expand the options you will see the following:

• Motion LED – This option turns off the red PIR light that flashes in the front of the motion sensor when it detects motion. (It will still operate during setup)
   
• Night Only – Tells the motion sensor that you want it to work only at night.
   
• Motion Countdown – The amount of time that a motion sensor will wait before telling linked devices to turn off.
   
• Light Sensitivity – How sensitive the motion sensor is to detecting light. The lower the number, the less light is needed for the motion sensor to detect daytime while the higher the setting, more light is needed for the motion sensor to read daytime.
   
• Occupancy Mode – During normal operation, once the countdown is triggered from the motion sensor, the motion sensor will ignore all other motions until the countdown reaches zero, and then the connected devices are turned off. With “Occupancy Mode” enabled, when the motion sensor detects motion, it will restart the countdown timer over and over again until movement is no longer detected.
   
• On Only Mode – This mode causes the motion sensor to only send the “ON” command and ignore the countdown. The customer will be responsible for turning off the light when they leave the room.

Supported Insteon Devices with the Insteon for Hub App

This chart shows supported Insteon devices on iOS, Android, Windows and Windows Phone. The information in this chart is applicable for Insteon Hub (2242-222) and Insteon Hub (2245-222) with the Insteon for Hub app.

For a list of supported devices for the HomeKit-enabled Insteon Hub (2243-222) and Insteon+ app, see this article instead.

If you need help identifying your version of Insteon Hub, see this article.

	iOS	Android	Windows	Windows Phone
Dimmer Module
On/Off Module
Outdoor On/Off Module
LED Bulb
LED Bulb for Recessed Lights
Dimmer Switch
Dimmer Switch (1000W)
Dimmer Switch (2-Wire)
On/Off Switch
Dimmer Keypad (6-Button)			Load Only	Load Only
Dimmer Keypad (8-Button)			Load Only	Load Only
On/Off Keypad (6-Button)			Load Only	Load Only
On/Off Keypad (8-Button)			Load Only	Load Only
Dimmer Outlet
On/Off Outlet (2007)
On/Off Outlet (2014)			Upper Outlet Only	Upper Outlet Only
Wired Thermostat
Wireless Thermostat	-	-	-	-
Thermostat Adapter
Mini Remote (Wireless Switch)		-	-	-
Mini Remote (4-Scene)		-	-	-
Mini Remote (8-Scene)		-	-	-
WiFi Camera
HD WiFi Camera			-	-
Outdoor WiFi camera
HD Outdoor WiFi Camera			-	-
Open/Close Sensor
Hidden Door Sensor
Motion Sensor
Leak Sensor
Smoke Bridge
IO Module
Ceiling Fan Controller			Light Only	Light Only
Dimmer Micro Module
On/Off Micro Module
Open/Close Micro Module
Ballast Dimmer
Dimmer In-Line Module
On/Off In-Line Module
220V Load Controller
Dimmer DIN Rail Module
On/Off DIN Rail Module
MorningLinc / MiLock Controller			-	-
IRLinc Transmitter	-	-	-	-
IRLinc Receiver	-	-	-	-
SeriaLinc	-	-	-	-
Range Extender
Energy Display	-	-	-	-
iMeter Solo	-	-	-	-
SynchroLinc	-	-	-	-
X10	Hub (2012) Only	Hub (2012) Only	-	-

Keypad Button Change Kit (Clear)

Download Custom Button Template

Locate your device's Set Button

Use this article to help locate the set button on your Insteon Device.

Device	Set Button Location
Hub (2012)	On the back panel, next to the power connector. On Insteon Hub (2012), only use the set button when instructed to do so.
Hub (2014)	On the back panel, next to the ethernet connector. On Insteon Hub (2014), only use the set button when instructed to do so.
Hub Pro	On the back panel, next to the power connector.
Dimmer Module	On the right-hand side, beneath the bright and dim buttons
On/Off Module	On the right-hand side, beneath the on and off buttons
Outdoor On/Off Module	On the bottom, to the right of the controlled power outlet
LED Bulb	LED Bulb does not have a set button. To "press" the set button, follow the following steps: Connect LED Bulb to power Unscrew (or disconnect power) LED Bulb Reinsert (or reconnect power) to LED Bulb LED Bulb will "press" a virtual set button
LED Bulb for Recessed Lights	LED Bulb for Recessed Lights does not have a set button. To "press" the set button, follow the following steps: Connect LED Bulb to power Unscrew (or disconnect power) LED Bulb Reinsert (or reconnect power) to LED Bulb LED Bulb will "press" a virtual set button
Mini Remote (Wireless Switch)	On the bottom, between the Micro USB connector and On/Off Switch
Mini Remote (4-Scene)	On the bottom, between the Micro USB connector and On/Off Switch
Mini Remote (8-Scene)	On the bottom, between the Micro USB connector and On/Off Switch
Dimmer Switch	Beneath the paddle, in-line with the switch trim
Dimmer Switch (1000W)	Beneath the paddle, in-line with the switch trim
Dimmer Switch (2-Wire)	Beneath the paddle, in-line with the switch trim
On/Off Switch	Beneath the paddle, in-line with the switch trim
Dimmer Toggle Switch	Beneath the toggle switch
On/Off Toggle Switch	Beneath the toggle switch
Dimmer Keypad (6-Button)	Beneath the Off button, in-line with the keypad trim
Dimmer Keypad (8-Button)	Beneath the G and H buttons, in-line with the keypad trim
On/Off Keypad (6-Button)	Beneath the Off button, in-line with the keypad trim
On/Off Keypad (8-Button)	Beneath the G and H buttons, in-line with the keypad trim
Dimmer Outlet	Between the upper and lower outlets
On/Off Outlet (2011)	Between the upper and lower outlets
On/Off Outlet (2014)	Between the upper and lower outlets. Each set button controls the outlet to which it is nearest.
Wired Thermostat	Beneath the cover, in the lower left-hand corner (later versions have the set button exposed through the cover)
Wireless Thermostat	Beneath the cover, in the lower left-hand corner
Venstar Thermostat Adapter	On the right side, next to the status LED
Open/Close Sensor	For models manufactured in 2012 or later, on the top, to the right of the status LED. For models manufactured prior to 2012, beneath the cover between the external sensor terminals and the jumper pins.
Hidden Door Sensor	On the top, towards the rear of the sensor in a recessed cove
Motion Sensor	Beneath the rear cover, to the right of the jumper pins and sensitivity dials
Leak Sensor	On the top, to the right of the status LED and antenna
Smoke Bridge	On the right-hand side
IO Module	On the right-hand side, next to the status LED
Ceiling Fan Controller	On the end nearest the wires, labeled Fan and Light
Dimmer DIN Rail Module	On the front, beneath the paddle
On/Off DIN Rail Module	On the front, beneath the paddle
Dimmer Micro Module	In the upper left corner, beneath the Bright and Dim buttons
On/Off Micro Module	In the upper left corner, beneath the On and Off buttons
Open/Close Micro Module	In the upper left corner, beneath the Open and Close buttons
0-10V Ballast Dimmer	On the right side, next to the status LED
Dimmer In-Line Module	On the front, beneath the Off button
On/Off In-Line Module	On the front, in the lower left corner
220V Load Controller (Normally Open)	On the front, to the left of center
220V Load Controller (Normally Closed)	On the front, to the left of center
Door Lock and Deadbolt Controller	On the right-hand side, next to the status LED
IR Transmitter	On the right-hand side, next to the status LED
IR Receiever	On the right-hand side, next to the status LED
Serial Bridge	On the right-hand side, next to the status LED
iMeter Solo	On the right-hand side, next to the status LED
SynchroLinc	On the right-hand side, next to the status LED
Range Extender	On the right-hand side

Insteon Hub (2012) and Daylight Saving Time

Insteon has identified an issue that may prevent Insteon Hub (2012) from automatically adjusting to Daylight Saving Time on 8 March 2015.

To reset your Hub's internal clock, perform the following actions:

• Log into your Insteon App
• Navigate to Settings
• Select House
• Select Hub Location and follow the steps to set your Hub's physical location. If you have already performed this step prior, you may need to perform it again to update your Hub's internal clock.

If you do not perform these steps, your Hub should automatically adjust it's internal clock to match Daylight Saving Time but it will do so 24 hours after the official transition.

This issue does not affect Insteon Hub (2014).

2-Wire (AT&T/SBC) Router - Port Forwarding Guide

Note: 2-Wire routers are usually distributed by ATT/SBC in North America

Step 1: Open your web browser and enter router’s IP address (192.168.1.254 by default) in the address bar. Enter username and then password to login.

Step 2: Find and click on the Firewall tab on the top right.

Step 3: Find and click on the Firewall tab on the top right. Once the page is loaded, click on Add a new user-defined application.

Step 4: For ‘Application Name’ give this entry a name e.g. INSTEON Camera
For ‘Protocol’ Choose ‘TCP’
For ‘Port (or Range)’ in ‘From’ & ‘To’ enter the ports to be forwarded.
Example: 8090 to 8090
For ‘Protocol Timeout (seconds)’ & ‘Map to Host Port’ & ‘Application Type’ you can leave these all at their default values.
Click ‘Add Definition’
Repeat this step for all ports.
Once you have entered all the ports for this entry click ‘Back’

Step 5: For ‘Select a computer’ choose the INSTEON Camera’sIP address to forward the ports to.
Choose ‘Allow individual applications’
Choose ‘User-defined’ from the drop down box
In the list on the left choose the entry you created “INSTEON Camera” and then click ‘Add’
Repeat this step for each entry you need to add.
Once you are all done click ‘Done’

Step 6: Once you’ve done that, INSTEON Camera should appear in the Hosted Applications
Click the Done button at the bottom right corner of the screen, and you should see the following screen:

Step 7: To view the camera over the internet enter you router external IP address which can be found by typing www.whatismyipaddress.com into your browser.

Enter your IP address (eg. 24.76.212.746): port for the camera (e.g. port 8090).
24.76.212.746:8090 is what should be typed into you browser.

You can check port is forwarded successful or not on
http://www.yougetsignal.com/tools/open-ports/