Installing Multi-way Circuits

 

Insteon Installation – Circuit with 3 (or more) Switches

Circuits with 3 or more switches are called 4-way (or 5-way, etc.) or multi-way. All switches in multi-way circuits need to be replaced by Insteon devices. Traditional switches also use traveler wires to get electricity from one switch to the next in a multi-way set-up. Since Insteon does not use traveler wires, you will need to turn those traveler wires into line wires so that you can provide power to the other Insteon switches. Then, link the switches together so that they all operate the same way. See the steps below for general instructions on how to do this.

Step 1: Turn off circuit breaker(s) and/or remove fuse(s) feeding wall boxes (verify that power is off)
Step 2: Pull all three switches from their wall boxes (4-way and higher switches have 3 or 4 wires).

***We recommend taking a picture of the wiring before you undo everything just in case.

Step 3: Remove wires from existing switches
Step 4: Make sure wires are safely separated from each other and turn power back on
Step 5: Using a voltage meter measure each wire to ground in all three boxes until you find the single wire supplying line voltage

  • We will now refer to that location as Box 1

  • The location having 2 sets of matching pairs of wires will be Box 2 (i.e. 2 reds and 2 blacks, or other matching colors). There are 2 travelers from Box 1 and 2 travelers leading to Box 3

  • The last box will have the load wire. That will be Box 3 


Step 6: Turn power back off

In Box 1

Step 1: Connect the switches bare copper wire to ground
Step 2: Connect the switches white wire to neutral
Step 3: Cap the switches red wire
Step 4: Connect the switches black wire to line plus one traveler (preferably black) and note color of the traveler you are using as this will carry line voltage to Box 2. This will supply the other Insteon switches with power.
Step 5: Cap any unused traveler wire.

In Box 2

Step 1: Connect the switches bare copper wire to ground
Step 2: Connect the switches white wire to neutral
Step 3: Cap the switches red wire
Step 4: Connect the switches black wire to same color traveler from Box 1 that you connected to line along with same color traveler wires leading to Box 3.
Step 5: Cap the last unused traveler wire(s)

In Box 3 (Load)

Step 1: Connect the switches bare copper wire to ground
Step 2: Connect the switches white wire to neutral
Step 3: Connect the switches red wire to load
Step 4: Connect the switches black wire to line traveler from Box 2 (Line traveled from Box 1 through 2 into 3 usually black)
Step 5: Cap any unused traveler wire
Step 6: With the LEDs on the left, gently place the switches into the wall boxes and screw in place
Step 7: Turn power back on

 

  • The switches and connected load will turn on



Step 8: Add all the switches to a group. See “Groups”
Step 9: Verify all SwitchLincs are working properly by tapping each on and off

 

  • All the switches and the connected load will remain in sync



Step 10: Reinstall wall plates



Groups
 

(3-way linking)


Devices in a group remain synchronized. Every device in a group is both a controller of and a responder to all the other devices. The most common example of a group is a circuit with 2 switches (referred to as a 3-way circuit).

Example group for a ‘virtual’ 3-way circuit with switch “A” and switch “B”:



Step 1: Turn both A and B on
Step 2: Press and hold A’s Set button down until it beeps
 

  • A’s LED will start blinking


Step 3: Press and hold B’s Set button down until it double-beeps
 

  • A will double-beep and its LED will stop blinking (A is now a controller of B).


Step 4: With both switches still on press and hold B’s Set button until it beeps
 

  • B’s LED will start blinking


Step 5: Press and hold A’s Set button down until it double-beeps
 

  • B will double-beep and its LED will stop blinking (B is now a controller of A)

 

  • A and B are now grouped


Step 6: Test by turning load on and off from A and then B
 

  • The load(s) and both A and B LEDs will remain in synch



 

 (multi-way linking)


Example group for a ‘virtual’ 3-way circuit with switch “A,” switch “B,” and switch “C”:



Step 1: Turn A, B and C on
Step 2: Press and hold A’s Set button down until it beeps
 

  • A’s LED will start blinking


Step 3: Tap A’s set button one (1) time. It will beep one time.
 

  • A’s LED is start double-blinking


Step 4: Press and hold B’s Set button down until it double-beeps
 

  • A will double-beep and its LED will keep blinking (A is now a controller of B).


Step 5: Press and hold C’s set button down until it double-beeps.
 

  • A will double-beep and its LED will keep blinking (A is now a controller of C).


Step 6: Tap the set button on A to exit linking mode.
Step 7: Press and hold B’s Set button down until it beeps
 

  • B’s LED will start blinking


Step 8: Tap B’s set button one (1) time. It will beep one time.
 

  • B’s LED is start double-blinking


Step 8: Press and hold A’s Set button down until it double-beeps
 

  • B will double-beep and its LED will keep blinking (B is now a controller of A).


Step 9: Press and hold C’s set button down until it double-beeps.
 

  • B will double-beep and its LED will keep blinking (B is now a controller of C).


Step 10. Tap the set button on B to exit linking mode.
Step 11: Press and hold C’s Set button down until it beeps
 

  • C’s LED will start blinking


Step 12: Tap C’s set button one (1) time. It will beep one time.
 

  • C’s LED is start double-blinking


Step 13: Press and hold A’s Set button down until it double-beeps
 

  • C will double-beep and its LED will keep blinking (C is now a controller of A).


Step 14: Press and hold B’s set button down until it double-beeps.
 

  • C will double-beep and its LED will keep blinking (C is now a controller of B).


Step 15: Tap the set button on C to exit linking mode.
 


Verify operation by testing each switch to make sure that they all control and respond to each other.

Insteon LED Bulb not Turning On (No Insteon Hub)

When the LED Bulb ships from the factory, its default setting, when powered ON, is to be at 100% ON. This is so that when the bulb is linked, it will be visible to the user. Sometimes, you will get a bulb that does not turn on, or, the bulb was off when it was moved from one fixture to another. When the bulb is linked in these situations, it will link at 1% intensity, which has no visibility of being ON. This does not mean that the bulb is broken; you just need to perform some troubleshooting steps to correct the issue. You will need the LED bulb and some sort of controller, i.e. switch, remote, etc…

1. Find a fixture that we can use to screw in the LED Bulb. Ensure that the fixture is on.
2. Using a controller, make sure you tap the “ON” portion of the device so it knows it should be “ON” and press and hold the “set” button for 3 seconds to put the device into linking mode.
3. Screw in the LED bulb.
4. From the controller, you should hear a double beep indicating that the LED Bulb linked to that device.
5. On the controller you will need to double-tap the “ON” button. This is a “fast-on” command that will cause the LED bulb to go to full intensity.
6. We now have the LED bulb in its proper linking position.
7. Unscrew the led bulb, while ON. It should not be hot at this point.
8. Tap the ON part of the controller, just to be safe, and then press and hold the “set” button for 3 seconds to put the controller back into linking mode.
9. Screw the LED Bulb back in. It will now link at full intensity and work normally

Common SMTP Mail Settings for Wi-Fi Camera

Issue: Not able to configure email settings and/or not able to get a successful e-mail test on your Insteon IP Camera

Solution: Please see below for common SMTP Settings. (Note, while these settings work for most users, you may need to contact your email provider for you specific settings)

Aol:
  smtp server: smtp.aol.com     
  smtp port: 587
  Transport layer security: starttls

Apple/iCloud/Me:
  smtp server: smtp.mail.me.com     
  smtp port: 587
  Transport layer security: starttls

AT&T/SBC Global:
  smtp server: smtp.att.yahoo.com
  smtp port: 465
  Transport layer security: tls

Comcast:
  smtp server: smtp.comcast.net
  smtp port: 465
  Transport layer security: tls

Gmail:
  smtp server: smtp.gmail.com       
  smtp port: 587
  Transport layer security: starttls

Hotmail/MSN/Outlook/Live:
  smtp server: smtp.live.com      
  smtp port: 587
  Transport layer security: starttls

RoadRunner:
  smtp server: smtp-server.<location>.rr.com     
  smtp port: 587
  Transport layer security: starttls

Time Warner:
  smtp server: mail.twc.com     
  smtp port: 587
  Transport layer security: starttls

Verizon:
  smtp server: smtp.verizon.net     
  smtp port: 587
  Transport layer security: starttls

Yahool:
  smtp server: smtp.mail.yahoo.com      
  smtp port: 465
  Transport layer security: tls

Insteon Camera - invalid params

Symptoms

The Insteon Camera is generating the following error anytime you attempt to save any changes:

invalid params

Causes

The error is cause by invalid characters in the Username or Password of the camera
! @ # $ % ^ & * ( ) - +

Resolution

You will need to factory reset the camera and begin setup from the beginning.  You are not able to change the username or password in the camera, as the existing login information is invalid.
 

Indoor Camera Factory Rest Steps:

Step 1: On the bottom of the camera locate the hole in the bottom of the camera marked RESET.

Step 2: Using a paperclip or similar object to press an hold the RESET button for 30 seconds. 

Step 3: The camera will start to pan and tilt within 30 seconds of the reset.

Step 4 Wait 90 seconds before beginning again.

 

Outdoor Camera Factory Reset Steps:

Step 1: On the cable bundle, locate the reset button

Step 2: Press and hold the reset button for 30 seconds then let go.

Step 4: Wait 90 seconds before beginning again.

Insteon SD WiFi Camera Setup Videos

The links below will take you to specific video tutorials that will help you set up your new SD Insteon wireless IP camera.
 


Optional Camera steps:
 


The steps shown in these videos will work for either the Indoor Wireless IP Camera or the Outdoor Wireless IP Camera.


If you are not using your Insteon camera with the Insteon Hub, we recommend the following third party apps:

iOS -
CamViewer, Foscam Pro, Live Cams Pro, OWLR
Android -
IP CamViewer, TinyCam Monitor, NetEye Camera, OWLR
Windows Phone -
IP Cam Controller

Setting Up Alert Emails for HD Cameras

Setting Up Alert Emails for HD Cameras
This Guide assumes you have completed the initial camera setup. In the pictured examples we will be using Internet Explorer.  If you are using Chrome, FireFox or Safari your screen may be lacking the Playback tab.

Step 1: Mail Settings
Log into the camera via its local IP addresses and select your browser of choice. Then select Settings. On the left navigation bar you will select Network, then Mail Settings.
The information will change depending on your provider, so you may need to contact them for additional information.  In the provided example we have set up the account using a Gmail address.
Gmail’s SMTP server parameters are as follows.
SMTP Server: smtp.gmail.com
SMTP Port: 587
Transport Layer Security: STARTTLS
Need Authentication: Yes
SMTP User: username@gmail.com
SMTP Password: Your Account Password
Sender Email will be the same as your SMTP Username.

Once completed hit Test and it should say Success.
If you get a failed message due to incorrect username or password, you may need to update you settings with Google to allow external device access.  You will need to update this with Google directly.
Once you get the success, hit save at the top of the screen.

Step 2: Enabling Motion Detection
Navigate to Alarm>Motion Detection and check Enable.
Generally you will want to keep the selectivity at medium to prevent false alerts.
The Triggered Interval will allow you to set up the “rest period” between alerts. Meaning it will wait X time before it reports the next motion.
You will need to check Send Email.
For the HD Cameras you will need to enable the schedule for motion detection to operate.  In the example below we have enabled the alarm from 10am to 6pm (1800 Hours) Monday through Friday.

You can also set your Detection Area. By default this is set for all, however in the example below, it will only record motion in front of the cabinet, but not people walking through the background.

Step 3: Test
Once the camera detects motion within the specified time-frame and zone, you should receive an email with 3 screen shots.

Garage Door Status settings for Hub (iOS)

Please see the pictures below for the general settings for the Garage Door Status kit on your Apple iOS device:

garageios1.png

Do not forget to tap on "Done" at the top right of the screen to save your settings.

Range Extender Setup

Discontinued Products

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Lock Controller Setup