Removing a House from your Hub App (iOS)

Removing a second house from your Insteon for Hub Application (iOS)
 
Description Multiple Hubs have been added to the same account but now one needs to be removed.

Solution: If you are still able to login to your Insteon for Hub account follow the steps below to remove the unwanted Hub. If you no longer have access to the account you will need to contact Insteon support so that they can delete the entire account.

Step 1: On your iOS device, login to your Insteon for Hub application

Step 2: Navigate to the "Settings" page.

Step 3: Tap on "House Management"

Step 4: Make sure that you are logged into the Hub you are keeping.

Step 5:  On the Hub that you wish to remove, swipe from right to left to reveal a red "Delete" button. Tap on the "Delete" button to remove the Hub.

Insteon+ and Insteon Connect Accounts

Use this article to differentiate which account stores your home's configuration and device information.

Account Information
Insteon+ requires an Insteon Connect account but stores the majority of configuration information using the AppleID on your iPhone, iPad or iPod touch. You can view your AppleID by navigating to Settings on your device's home screen and tapping iCloud. You can view your Insteon Connect account by tapping Account under Insteon+ app settings.

Insteon for Hub requires an Insteon Connect account and stores all home configuration using the Insteon Connect service. You can view your Insteon Connect account by tapping Settings from the Drawer and then tapping Account.

Deleting Your Account
At any time, you can delete your Insteon Connect account using either the Insteon+ app or the Insteon for Hub app.

As Insteon+ stores the majority of your home's configuration using your AppleID, deleting your Insteon Connect account will not delete devices, scenes, schedules, rooms, zones or homes configured using Insteon+. If you also use this account with Insteon for Hub and an Insteon Hub (2012) or Insteon Hub (2014), deleting your Insteon Connect account from Insteon+ will permanently remove your Insteon for Hub devices, scenes, schedules, rooms and homes.

Deleting your account from Insteon for Hub will permanently remove devices, scenes, schedules, rooms and homes.

Feature	Insteon+	Insteon for Hub	Insteon for SmartLinc
Insteon Hub Configuration	Insteon Connect	Insteon Connect	-
Insteon Devices	AppleID	Insteon Connect	Insteon Connect
HomeKit-native Devices	AppleID	-	-
Scenes	AppleID	Insteon Connect	Insteon Connect
Schedules	AppleID	Insteon Connect	Insteon Connect
Rooms	AppleID	Insteon Connect	Insteon Connect
Zones	AppleID	-	-
Homes	AppleID	Insteon Connect	-
Users	AppleID	-	-