Dimmer Outlet Setup

Getting Started | Guides and Manuals | Bulb Compatibilty | Wiring Diagrams | Basic Troubleshooting | Product Registration

Getting Started

Turn off power at the service panel and remove the existing wall outlet.

Connect the corresponding wires from the junction box to the Insteon Wall Outlet and cap them with wire nuts.

if your outlet's wires do not match the diagram, consult the additional wiring diagrams available below.

Install the Insteon Wall Outlet, attach the wall plate and turn on power.

Follow the on-screen instructions in the Insteon app to add Dimmer Outlet.

When prompted, press and hold Dimmer Outlet's set button until you hear a double beep.

Dimmer Outlet requires that the Outlet Dimmer Key be fitted to any plug connected to the top, dimmable outlet.

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Bulb Compatibility

Only connect lamps with dimmable bulbs to Dimmer Outlet's upper outlet.

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Guides and Manuals

Quick Start Guides

Owner's Manuals

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Wiring Diagrams

End of Run Outlet

Connect the Line, Neutral and Ground wires.

Middle of Run Outlet

Connect the Line, Neutral and Ground wires. If your old outlet connected to ground with a pigtail, you can discard it.

Switched Outlet

Connect the Line, Neutral and Ground wires. Disconnect and cap the switched wire (usually red).

In this configuration, the wall switch that controls this outlet will no longer function. If you would like to preserve control of your outlet from the wall switch, replace the switch with Insteon Wall Switch.

In the junction box that houses the wall switch, replace the standard switch with an Insteon Wall Switch. Connect the Line, Neutral and Ground wires. Cap the switched wire (usually red). Cap the red load wire on the Insteon Switch.

After wiring is complete, link the Insteon Wall Outlet and Wall Switch together.

1. Turn on both the Insteon Outlet and the Insteon Wall Switch. On Insteon Wall Switch, press and hold the set button until Wall Switch beeps.

2. On Insteon Wall Outlet, press and hold the set button until Wall Outlet double-beeps.

3. On Insteon Wall Outlet, press and hold the set button again until Wall Outlet beeps.

4. On Insteon Wall Switch, press and hold the set button until Wall Switch double-beeps.

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Basic Troubleshooting

On/Off Outlet Setup

Getting Started | Guides and Manuals | Wiring Diagrams | Basic Troubleshooting | Product Registration

Getting Started

Turn off power at the service panel and remove the existing wall outlet.

Connect the corresponding wires from the junction box to the Insteon Wall Outlet and cap them with wire nuts.

If your outlet's wires do not match the diagram, consult the additional wiring diagrams available below.

Install the Insteon Wall Outlet, attach the wall plate and turn on power.

Follow the on-screen instructions in the Insteon app to add On/Off Outlet.

When prompted, press and hold On/Off Outlet's set button until you hear a double beep.

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Guides and Manuals

Quick Start Guides

Owner's Manuals

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Wiring Diagrams

End of Run Outlet

Connect the Line, Neutral and Ground wires.

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Middle of Run Outlet

Connect the Line, Neutral and Ground wires. If your old outlet connected to ground with a pigtail, you can discard it.

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Switched Outlet

Connect the Line, Neutral and Ground wires. Disconnect and cap the switched wire (usually red).

In this configuration, the wall switch that controls this outlet will no longer function. If you would like to preserve control of your outlet from the wall switch, replace the switch with Insteon Wall Switch.

In the junction box that houses the wall switch, replace the standard switch with an Insteon Wall Switch. Connect the Line, Neutral and Ground wires. Cap the switched wire (usually red). Cap the red load wire on the Insteon Switch.

After wiring is complete, link the Insteon Wall Outlet and Wall Switch together.

1. Turn on both the Insteon Outlet and the Insteon Wall Switch. On Insteon Wall Switch, press and hold the set button until Wall Switch beeps.

2. On Insteon Wall Outlet, press and hold the set button for the outlet that you would like to control until Wall Outlet double-beeps.

3. On Insteon Wall Outlet, press and hold the same set button until Wall Outlet beeps.

4. On Insteon Wall Switch, press and hold the set button until Wall Switch double-beeps.

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Basic Troubleshooting

On/Off Switch - Quick Start Guide

Download PDF

Identify Insteon Hub IP Address and Port

Use the information in this article to identify the IP Address and Port for Insteon Hub. This information may be required for certain troubleshooting steps but will never be needed for normal operation of your Insteon Hub.

Use Insteon Connect

1. Open an internet browser on the same network to which your Insteon Hub is connected and visit connect.insteon.com/getinfo.asp
2. All Insteon Hubs on your network that have successfully connected to Insteon Servers within the past 24 hours will appear.
3. The IP Address and currently active port will be listed in large text at the top of the block.
4. In the example below:
   
   IP Address: http://10.0.1.10
   Port Number: 25105

Multiple Insteon Hubs

1. If you have more than one Insteon Hub on your network, you can confirm the correct IP Address and Port using the Insteon ID label on the bottom of Insteon Hub.
2. Match the Insteon ID on the Insteon ID Label to the Insteon ID presented in the different Insteon Hub blocks.

HouseLinc (Windows)

Download HouseLinc

Version 2.10.25

HouseLinc for Windows has been discontinued. No further software updates will be made available. Periodically, Insteon may update the HouseLinc Device Definitions XML file to provide compatibility with new firmware revisions of existing products.

System Requirements

• Insteon Modem (2413U, 2413S, 2242-222, 2412N)

• Windows 2000, XP, Vista, 7 or 8

• 15MB of disk space

• 128MB of system memory

• For timers, schedules and events, your PC must remain powered on

Microsoft .NET Framework

HouseLinc requires the Microsoft .NET framework. Download the latest .NET framework.

Device Definition Files

Insteon Wi-Fi Camera and Dynamic DNS Services

Connecting to your Insteon Wi-Fi Camera when you are away from home requires a reliable connection to your home's internet router. Use the information in this article to learn about configuring your camera for reliable away-from-home access.

Home Router IP Address

To connect to your camera when you are away from home, you need to know your home router's IP address. This information can be obtained by visiting this website. Use this internet-facing IP address when you are trying to access your camera from outside your home Wi-Fi network.

With most internet providers, your home IP address is subject to change.

• Your IP address may change if there is a power outage

• Your IP address may change if you reset or restart your router or modem

• Your IP address may change if your internet provider renews your IP address lease

Consequently, relying on the numerical IP address for accessing your home can be problematic. While some IP addresses may stay the same for months, some may be renewed as frequently as every hour. Insteon Wi-Fi Cameras support several Dynamic DNS services that help mitigate this issue.

Dynamic DNS Services

A Dynamic DNS Service helps assuage the issue of changing IP addresses by reporting your camera's public IP address to a central, always-available service, ensuring that you always have the up-to-date IP address for your home. Insteon Wi-Fi Cameras support the following Dynamic DNS Services:

• www.no-ip.org

• www.dydns.org

These services are all account-based and require that you configure information both with the 3rd party Dynamic DNS Service and the Insteon Wi-Fi Camera. To use a Dynamic DNS Service with your Insteon Wi-Fi Camera, you will need to perform the following steps:

• Complete the manual port-forwarding steps necessary for remote access

• Create an account with one of the 3rd party Dynamic DNS Services

• Add a host to which your camera will forward its IP address information

• Update your Insteon Wi-Fi Camera with your Dynamic DNS Service login information including User name, password and host

Adding your Dynamic DNS Service account to your Insteon Wi-Fi Camera can only be performed using the web interface. Select DDNS Service Settings from the left sidebar, choose your DDNS Service from the pull-down menu and enter your user name, password and host information.

After your configuration is complete, you will be able to access your camera from a web browser using your Dynamic DNS host name and your camera's port. For example:

http://dannycam.dyndns-server.com:25106

http://your-domain.your-ddns-service.com:your-camera-port

Configure Port Forwarding for Insteon Wi-Fi Cameras using a Buffalo Router

Follow the steps in this article to configure your Insteon Wi-Fi Camera for remote access. If the steps in this article do not match your specific router, consult your router's documentation.

Step 1

On your computer, open a browser and enter your router's IP address in the address bar. This address may be called Router IP Address or Default Gateway IP Address. If you do not know this information, follow the steps in this article to identify your router's IP address.

Step 2

You may see a log-in screen. Enter your router's user name and password. If you have never changed the password, try using the following:

• User name: "root"

• Password: Blank

Click OK to log in.

Step 3

Click the Add button located on the right side of the page.

Step 4

In the page that appears, enter the following information. The Local IP Address is the IP address of your Insteon Wi-Fi Camera.

• TCP: 25106 (This should match the port given to your camera during camera setup)

• UDP: 25106 (This should match the port given to your camera during setup)

• LAN IP Address: Enter your Camera's IP Address

When ready, press Apply at the bottom of the page to save your changes.

Step 4

Test your connection by turning off Wi-Fi on your smartphone or tablet and attempt to control your WI-Fi Camera. If you can control your camera when on a cellular connection, then everything has been successfully configured.

Configure Port Forwarding for Insteon Wi-Fi Cameras using an Asus Router

Follow the steps in this article to configure your Insteon Wi-Fi Camera for remote access. If the steps in this article do not match your specific router, consult your router's documentation.

Step 1

On your computer, open a browser and enter your router's IP address in the address bar. This address may be called Router IP Address or Default Gateway IP Address. If you do not know this information, follow the steps in this article to identify your router's IP address.

Step 2

You may see a log-in screen. Enter your router's user name and password. If you have never changed the password, try using the following:

• User name: "admin"
• Password: "admin"

Click OK to log in.

Step 3

On the left sidebar, click NAT Setting.

Step 4

Click Virtual Server which has appeared beneath NAT Setting.

Step 5

In the page that appears, enter the following information. The Local IP Address is the IP address of your Insteon Wi-Fi Camera.

• Enable Virtual Server: Yes
• Well-Known Applications: User Defined
• Port Range: 25106 (This should match the port given to your camera during camera setup)
• Local IP: Enter your Camera's IP Address
• Local Port Range 25106 (This should match the port given to your camera during setup)
• Protocol: Both
• Description: Your Camera's Name

When ready, press Finish at the bottom of the page to save your changes.

Step 6

Test your connection by turning off Wi-Fi on your smartphone or tablet and attempt to control your WI-Fi Camera. If you can control your camera when on a cellular connection, then everything has been successfully configured.

Dimmer Switch - Quick Start Guide

Download PDF

Identifying Network Information for Insteon Wi-Fi Camera

Follow the steps in this article to identify your network's Router or Gateway IP address and your network's Subnet Mask. This information will be used when configuring your camera for remote access.

• IP address steps for Mac OS X
• IP address steps for Windows

IP address steps for Mac OS X

Step 1

Open System Preferences from the Apple Menu

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Step 2

Click Network

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Step 3

Select the connected network interface from the left sidebar: Wi-Fi or Ethernet.

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Step 4

Click Advanced

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Step 5

Click TCP/IP

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Step 6

Write down the Router IP address and Subnet Mask. Your Router IP Address will also be used as your DNS Server address.

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IP address steps for Windows

Step 1

Open the Control Panel from the Start Menu

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Step 2

In the search field, type Adapter

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Step 3

Click View Network Connections

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Step 4

Right-click the active network connection and select Status

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Step 5

Click Details

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Step 6

Write down the IPv4 Default Gateway and IPv4 Subnet Mask. Your Default Gateway IP Address will also be used as your DNS Server address.

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Configuring Insteon Wi-Fi Camera with a Mac or PC using Wi-Fi

Getting Started | Guides, Manuals and Downloads | Basic Troubleshooting | Optional Wall Mount | Camera Firmware | Product Registration

Getting Started

Connect your camera to power and your router. You won't need ethernet after setup.

Connect the cables to your camera.

Download and launch the Camera Setup Assistant for your Mac or PC.

• Looking to setup your Camera on iPhone, iPad or iPod touch?

• Looking to setup your Camera on Android?

Setup with iPhone, iPad, iPod touch or Android devices requires Insteon Hub and the Insteon app.

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If you have not already done so, connect your camera to power and your router using the supplied ethernet cable. It can take up to two minutes for your camera to complete its startup process.

The Camera Assistant will display a list of all detected cameras. Double-click the camera that you would like to configure. 

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Enter the camera's default account credentials. When ready, click Log In.

• Default User Name: "admin"

• Default Password: blank

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Click the button that corresponds to your computer's internet browser. This guide assumes you are using Firefox, Chrome or Safari.

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Click Device Managment

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Click Alias Settings

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Give your camera a name. When ready, click Submit.

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Click Users Settings

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Enter a password for the admin user account. This information is used to secure your camera.

• The maximum password length is 12 characters

• The password must contain letters and numbers only; no special characters (!@#$%^&*, etc.) are permitted

• The password cannot contain spaces

When ready, click Submit.

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When prompted, enter your camera's new password and click Log In.

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Click Basic Network Settings

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Change the port from 80 to 25106.

If you are setting up more than one camera, increase the port number for each successive camera to ensure that every camera has a unique port number.

When ready, tap Submit.

Connect Using Wi-Fi

Follow these steps if you want to connect your camera using Wi-Fi

Connect using ethernet instead →

Close your browser and return to the Insteon Camera Setup Assistant.

It can take up to two minutes for your camera to restart. When complete, it will reappear in the Camera Assistant. Double-click your camera to return to the web interface.

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Click Wireless LAN Settings

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Click Scan

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Select your Wi-Fi network from the list. If you don't see your network, ensure that you've connected the antenna to your camera.

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Enter your Wi-Fi network password and click Submit.

After clicking Submit, disconnect the ethernet cable from your camera and close your browser. It may take up to two minutes for your camera to restart.

If you do not disconnect the ethernet cable, your camera will not switch to Wi-Fi.

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Return to the Insteon Camera Setup Assistant. Your camera should be automatically detected.

Write down the IP address displayed to the right of the camera name. You will need this later when configuring remote access.

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Right-click (or control-click on a Mac) and select Network Configuration

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Uncheck Obtain IP from DHCP Server. IP Address, Subnet Mask, Gateway and DNS Server should auto-populate.

If the fields are empty, follow the steps in this article to gather the required information and fill out the four fields.

Enter your camera password and click OK. It may take up to two minutes for your camera to restart.

Your camera is now ready for remote access setup. Follow the steps in this article to complete remote access setup on your router.

Connect Using Ethernet

Follow these steps if you want to connect your camera using Ethernet

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Return to the Insteon Camera Setup Assistant. Your camera should be automatically detected.

Write down the IP address displayed to the right of the camera name. You will need this later when configuring remote access.

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Right-click (or control-click on a Mac) and select Network Configuration

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Uncheck Obtain IP from DHCP Server. IP Address, Subnet Mask, Gateway and DNS Server should auto-populate. 

If the fields are empty, follow the steps in this article to gather the required information and fill out the four fields.

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Enter your camera password and click OK. It may take up to two minutes for your camera to restart.

Your camera is now ready for remote access setup. Follow the steps in this article to complete remote access setup on your router.

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Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads

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Basic Troubleshooting

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Optional Wall Mount

Mount the optional bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.

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Camera Firmware

Current Wi-Fi Camera Firmware

Device 11.37.2.59
Web UI 2.001.10.9

Identify your Wi-Fi Camera Firmware Version →
Update Wi-Fi Camera Firmware →

Wi-Fi Camera Setup on Android

Getting Started | Guides, Manuals and Downloads | Basic Troubleshooting | Optional Wall Mount | Camera Firmware | Product Registration

Getting Started

Connect your camera to power and your router. You won't need ethernet after setup.

Connect the cables to your camera.

Launch the Insteon app on your Android device.

• Looking to setup your Camera on iPhone, iPad or iPod touch?

• Looking to setup your Camera without Insteon Hub?

Setup with iPhone, iPad, iPod touch or Android devices requires Insteon Hub and the Insteon app.

Navigate to Settings by tapping Edit Settings from the Settings button

Tap Devices

Tap the Add button

Tap Camera

Tap Play to watch the setup video or tap Skip Video to continue with setup

If you have not already done so, connect your camera to power and your router using the supplied cables. It can take up to two minutes for your camera to complete its startup process. When ready, tap OK.

Give your camera a user name and password. This information is used to secure your camera and should be different from your Insteon account.

• The maximum password length is 12 characters

• The password must contain letters and numbers only, no special characters (!@#$%^&*, etc.) are permitted

• The password cannot contain spaces

When ready, tap Yes.

Connecting with Wi-Fi

Follow these steps if you want to connect your camera using Wi-Fi

Connect using ethernet instead →

Choose the Wi-Fi option that applies to your network: password-protected or open.

Enter your Wi-Fi network password and tap Done.

Wait while your camera's settings are updated

When prompted, disconnect the ethernet cable from your camera and tap Next.

If you do not disconnect the ethernet cable, your camera will not switch to Wi-Fi.

Wait while your camera reconnects to Wi-Fi

Name your camera, select an icon and add it to a room.

Scroll down and write down the Local IP Address and IP Port. When ready, tap Done.

Return to Settings by tapping Edit Settings from the Settings button

Tap House

Write down the Gateway IP address and Subnet Mask. You should now have the following information:

• Camera IP Address

• Camera Port

• Gateway IP Address

• Subnet Mask

Dismiss settings and follow the steps in this article to complete port forwarding and manual remote access setup.

Connecting with Ethernet

Follow these steps if you want to connect your camera using Ethernet

Tap Use hardwired with an Ethernet cable

Wait while your camera's settings are updated

Name your camera, select an icon and add it to a room.

Scroll down and write down the Local IP Address and IP Port. When ready, tap Done.

Return to Settings by tapping Edit Settings from the Settings button

Tap House

Write down the Gateway IP address and Subnet Mask. You should now have the following information:

• Camera IP Address

• Camera Port

• Gateway IP Address

• Subnet Mask

Dismiss settings and follow the steps in this article to complete port forwarding and manual remote access setup.

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Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads

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Basic Troubleshooting

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Optional Wall Mount

Mount the optional bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.

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Camera Firmware

Current Wi-Fi Camera Firmware

Device 11.37.2.59
Web UI 2.001.10.9

Identify your Wi-Fi Camera Firmware Version →
Update Wi-Fi Camera Firmware →

Wi-Fi Camera Setup on iPhone, iPad and iPod touch

As of December 31 2016 Insteon will no longer provide technical support for standard definition cameras (75790/75790WH)

Getting Started | Guides, Manuals and Downloads | Basic Troubleshooting | Optional Wall Mount | Camera Firmware | Product Registration

Getting Started

Connect your camera to power and your router. You won't need ethernet after setup.

Connect the cables to your camera.

Launch the Insteon app on your iPhone, iPad or iPod touch.

• Looking to setup your Camera on Android?

• Looking to setup your Camera without Insteon Hub?

Setup with iPhone, iPad, iPod touch or Android devices requires Insteon Hub and the Insteon app.

Tap the drawer icon or swipe from the right edge of the display to open the drawer.

Tap Add a Device.

Tap Camera.

If you have not already done so, connect your camera to power and your router using the supplied cables. If can take up to two minutes for your camera to complete its startup process. When ready, tap Next.

Select the camera that you
would like to configure.

Give your camera a user name and password. This information is used to secure your camera and should be different from your Insteon account.

• The maximum password length is 12 characters

• The passvword must contain letters and numbers only; no special characters (!@#$%^&*, etc.) are permitted

• The password cannot contain spaces

When ready, tap Next. If the Next button is disabled, your password does not meet the password restrictions.

Connecting with Wi-Fi

Follow these steps if you want to connect your camera using Wi-Fi

Connect using ethernet instead →

Tap use Wi-Fi and select your network from the list. If you don't see your network, ensure that you've connected the antenna to your camera.

Enter your Wi-Fi network password and tap Next.

Disconnect the ethernet cable from your camera and restart the camera by disconnecting and then reconnecting your camera's power cable.

If you do not disconnect the ethernet cable, your camera will not switch to Wi-Fi.

To see your camera when you are away from home, you will need to configure remote access.

Write down the IP Address displayed at the bottom of the screen and tap Next.

Name your camera, select an icon
and add it to a room.

Scroll down and tap Port

Change the port from 80 to 25106.

If you are setting up more than one camera, increase the port number for each successive camera to ensure that every camera has a unique port number.

When ready, tap Done.

Return to Settings by dismissing
Edit Camera and Add Device.

Tap House

Write down the Gateway IP address and Subnet Mask. You should now have the following information:

• Camera IP Address

• Camera Port

• Gateway IP Address

• Subnet Mask

Dismiss Settings and follow these steps to assign your camera a static IP address.

Connect using Ethernet

Follow these steps if you want to connect your camera using Wired Ethernet

Select Use Wired Ethernet and then tap Next

Wait while your camera's settings are updated

To see your camera when you are away from home, you will need to configure remote access.

Write down the IP Address displayed at the bottom of the screen and tap Next.

Name your camera, select an icon
and add it to a room.

Scroll down and tap Port

Change the port from 80 to 25106. 

If you are setting up more than one camera, increase the port number for each successive camera to ensure that every camera has a unique port number.

When ready, tap Done.

Return to Settings by dismissing
Edit Camera and Add Device.

Tap House

Write down the Gateway IP address and Subnet Mask. You should now have the following information:

• Camera IP Address

• Camera Port

• Gateway IP Address

• Subnet Mask

Dismiss Settings and follow these steps to assign your camera a static IP address.

Assign a Static IP Address

Download and launch the Camera Setup Assistant for your Mac or PC.

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Right-click (or control-click on a Mac) and select Network Configuration

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Uncheck Obtain IP from DHCP Server. IP Address, Subnet Mask, Gateway and DNS Server should auto-populate.

If the fields are empty, enter the information gathered throughout this article their respectively fields. Use the Gateway IP Address for Gateway and DNS Server addresses.

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Enter your camera password and click OK. It may take up to two minutes for your camera to restart.

Your camera is now ready for remote access setup. Follow the steps in this article to complete remote access setup on your router.

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Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads

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Basic Troubleshooting

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Optional Wall Mount

Mount the optional bracket using screws and wall anchors.

Different wall materials require different fasteners. Use the appropriate type for your mounting surface. Drywall screws and anchors have been provided. Use caution when drilling holes in walls that may contain live electrical wires.

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Camera Firmware

Current Wi-Fi Camera Firmware

Device 11.37.2.59
Web UI 2.001.10.9

Identify your Wi-Fi Camera Firmware Version →
Update Wi-Fi Camera Firmware →

Wi-Fi Camera Setup

As of December 31 2016 Insteon customer service will no longer provide technical support for the 75740 series (standard definition) cameras.

Setup with Insteon Hub
on iPhone, iPad or iPod touch

Requires an already configured Insteon Hub

Setup with Insteon Hub
on Android

Requires an already configured Insteon Hub

Setup without Insteon Hub

Insteon Hub 2 (2245-222) Firmware Release Notes

In order for the Insteon Hub 2 to receive firmware updates, it must:

• have an active internet connection

• be associated with an Insteon Hub Account*

When new firmware becomes available, the Hub 2 will download and install automatically between 2AM-5AM local time.

*Hub Account subscription is not required.

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Current Version

Version 1019

This version of the Insteon Hub firmware improves connection stability.

This update is being released on April 7, 2020 and will automatically be installed. 

PLM Version A5

In advance of our new mobile app, this update fixes an issue that could cause database corruption for homes with large number of links/devices.

This update is being released on February 26, 2020 and will automatically be installed. 

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Previous Versions

Version 1018

This version of the Insteon Hub firmware gets your hub ready for the new Insteon Director app.

This update is being released on August 19, 2019 and will automatically be installed. 

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PLM Version A4

This version of the Insteon Hub PLM firmware fixes a bug related to an upcoming account migration service which we will be offering soon. This service will make it easier than ever to get your system back up and running in the event of a Hub failure.

This update is being released on October 10, 2018 and will automatically be installed. 

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Version 1017

This version of the Insteon Hub firmware fixes an issue where scheduling an off time for sunrise or sunset didn't work. For those that experienced such an issue, you'll need to remove and re-add the schedule. We also reverted local control capability for certain 3rd party integrations that communicate to the hub via TCP-IP commands. A special thank shout-out to OpenHAB and Homeseer users that let us know of the issue. Thank you!

This update is being released on August 2, 2018 and will automatically be installed. 

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Version 1016

This version of the Insteon Hub firmware fixes stability issues that improve 3rd party integrations such as Amazon Alexa and include miscellaneous security fixes. This update is being released on June 19, 2018 and automatically installed. 

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Version 1015

This version of the Insteon Hub firmware fixes an issue where, for some users, the Hub goes offline momentarily (Hub beeps and its front LED turns red). In addition, this update improves the overall stability of the Hub. This update is being released on April 3, 2018 and automatically installed. 

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Version 1014

This version of the Insteon Hub firmware includes general bug fixes and stability improvements. We've also updated the behavior of the front LED such that it will not show red while polling device status and the beeper will not double-beep on a failed status (both were introduced in version 1013). This update is being released on Feb 27, 2018 and automatically installed although it may take a few days to propagate. 

For those using Amazon Alexa to voice control their Insteon devices, we've released an update to the backend services that fixes an issue where Alexa reported a problem with devices talking to the Insteon Hub. This update was released last week.

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Version 1013

This version of the Insteon Hub firmware adds support for improved 3rd party integrations. This update is being released on Dec 18, 2017 and automatically installed although it may take a few days to propagate. 

Please note: With this update the LED on the front of your Insteon Hub will frequently alternate between red and green. This is normal behavior. 

PLM Version A3

This version of the Insteon Hub PLM firmware fixes an issue that may cause link corruption during smart retries. This update was released on Dec 14, 2017 and automatically installed. 

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Version 1012

This version of the Insteon Hub firmware makes efficiency improvements outlined below. This update is being released on May 18, 2017 and automatically installed although it may take a few days to propagate. This is part two of a two-part release to improve the overall speed of the Insteon ecosystem.  

Changes:

• Added the Smarthops feature to all direct messages. (Smarthops is a method of determining how many Insteon hops are needed to reach a device and then using that number for future communications. This optimizes signaling which results in faster responses to and from the hub. Previously Smarthops were only being done for group messages (scenes). We expect to see an average of 50ms to 200ms reduction in response time.)

• Hub 2 now only sends 1 message (rather than constantly repeating a message) if a device had previously failed. This is particularly helpful where a device has been unplugged but not deleted from the app for whatever reason (off-season holiday lighting, testing devices, retiring an older device, etc.). If you have such a device, we recommend reinstalling it temporarily to remove it from the app. For those with such a device, the hub goes from taking 5 seconds attempting to reach the unplugged device to 200m. Example: For devices that were added over a year ago, the Hub would send as many as 45 messages even if the device was unplugged. Now, the Hub will only try once if it has determined the device is unplugged.

• Timing between the Hub and the Insteon network has been optimized so that the Hub no longer has to use timeout delays resulting in a time savings and speeding up of the network.

This update has been a few months in the making and is part of a larger effort to improve all aspects of our hub ecosystem.

PLM Version A2

This version of the Insteon Hub PLM firmware makes efficiency improvements to the way the hub sends Insteon direct commands. The result is faster response times when using the Insteon app or third-party integrations. This update was released on May 3, 2017 and automatically installed. This is part one of a two-part release to improve the overall speed of the Insteon ecosystem. The second part will be released in the next week or two and will be Hub Version 1012.

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Version 1011

This version of the Insteon Hub firmware includes several minor bug fixes and stability improvements. This update was released on March 7, 2017 and automatically installed.

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Version 1010

This version of the Insteon Hub firmware fixes several minor bugs and adds foundational support for future features. This update was released on May 23, 2016 and was automatically installed.

Identify your Insteon Hub version →

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Version 1009

This version of the Insteon Hub firmware adds support for controlling Sonos speakers. This update was released January 6, 2016 and was automatically installed.

New Features

• Added support to control up to four Sonos speakers from the Insteon app. Configure Insteon Wall Keypads, Switches, Mini Remotes and more to control Sonos speaker functions including play, pause, volume, presets and more.
  
  Learn More about Sonos Support →

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Version 1008

This version of the Insteon Hub firmware includes a bug fix for push notifications and email alerts. This update was released September 17, 2015 and was automatically installed.

Bug Fixes

• Fixed an issue where a push notification or email alert might not be sent if Insteon Hub had been idle for more than 50 minutes

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Version 1007

This version of the Insteon Hub firmware improves connection reliability with Insteon servers. This update was released August 24, 2015 and was automatically installed.

New Feature

• Improved the error handling when Insteon Hub is unable to connect to Insteon Servers. Insteon Hub now attempts to reconnect every 10 minutes for an hour and, if the reconnection attempts were unsuccessful, will then automatically power cycle

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Version 1006

This version of the Insteon Hub firmware includes bug fixes and stability improvements. This update was released May 18, 2015 and was automatically installed.

New Feature

• Added a feature that allows new Insteon Hubs to be setup from any network, not just the local WiFi network

Bug Fixes

• Improved diagnostics features for when Insteon Hub cannot connect to the Internet or Insteon Servers

• Improved Insteon messaging

• Improved the reliability in connecting to Insteon Servers

• Resolved some issues concerning intra-device communication

• Resolved an issue that might cause Insteon Hub to factory reset upon power cycle

• Changed beep patterns for factory reset: Hub now beeps once when factory reset starts and double-beeps when it is finished.

• Changed Network Reset from 10 set button taps to 3 set button taps

• Fixed an issue where the primary LED colors would become reversed after removing a device

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Version 1005

This version of the Insteon Hub firmware primarily includes bug fixes and stability improvements. The update was released May 7, 2015 and was automatically installed.

Bug Fixes

• Fixed several backend messaging issues

• Fixed an issue where location and House Name would reset to default values on reboot

• Added feature that expands the types of alerts that can be sent

• Moved DST time change to approx. 2AM from approx. 1AM

• Fixed an issue where a device being added might be read as the wrong device type

• Fixed unresponsiveness when reading or setting device properties

• Removed some duplicate alerts

• Improved reliability on busy Insteon networks

• Fixed an issue where schedules wouldn’t fire on Sundays or Mondays between 12:00AM and approximately 12:30AM

• Added some features to improve the speed of adding new devices and creating scenes

Official Insteon Device Names

Use this document to find the correct Insteon product name.

On first mention, product names should be preceded by Insteon® with the registration mark. Subsequent references to the product can omit Insteon.

Learn more about Insteon marketing guidelines →

Device SKU	Device Name
2242-###	Hub (2012) or Hub 1
2243-###	Hub Pro or HomeKit-enabled Insteon Hub
2245-###	Hub (2014) or Hub 2
2324-222	Mini Remote (8-Scene)
2334-###	Dimmer Keypad (6-Button)
2334-###	Dimmer Keypad (8-Button)
2342-232	Mini Remote (4-Scene)
2342-242	Mini Remote (Wireless Switch)
2441TH	Thermostat
2441V	Venstar Thermostat Adapter
2441ZTH	Wireless Thermostat
2442-###	Dimmer Micro Module
2443-###	On/Off Micro Module
2444-###	Open/Close Micro Module
2452-###	Dimmer DIN Rail Module
2453-###	On/Off DIN Rail Module
2457D2	Dimmer Module
2466D	Dimmer Toggle Switch
2466S	On/Off Toggle Switch
2472D	Dimmer Outlet
2473S	On/Off Outlet (2011)
2474D	Dimmer Switch (2-Wire)
2475DA2	0-10V Ballast Dimmer
2475F	Ceiling Fan Controller
2475DA1	Dimmer In-Line Module
2475SDB	On/Off In-Line Module
2477D	Dimmer Switch
2477DH	Dimmer Switch (High Wattage)
2477S	On/Off Switch
2477SA1	220V Load Controller (Normally Open)
2477SA2	220V Load Controller (Normally Closed)
2487S	On/Off Keypad (6-Button)
75790	Wi-Fi Camera
75791	Outdoor Wi-Fi Camera
2864-222	HD Wi-Fi Camera
2487S	On/Off Keypad (8-Button)
2634-###	Outdoor On/Off Module
2635-###	On/Off Module
2663-222	On/Off Outlet (2014)
2672-###	LED Bulb (A19)
2674-###	LED Bulb for Recessed Lights (PAR38)
2450	I/O Module
2732-###	Thermsotat for Heat Pumps
2842-###	Motion Sensor I
2843-###	Open/Close Sensor
2844-###	Motion Sensor II
2845-###	Hidden Door Sensor
2852-###	Water Leak Sensor
2862-222	Door Lock Controller
2864-232	HD Outdoor Wi-Fi Camera
2867-###	Alert Module
2982-###	Smoke Bridge
2992-###	Range Extender

Motion Sensor Setup

Need help setting up the new motion sensor? If so Click here

Getting Started | Guides and Manuals | Product Registration

Getting Started

Open Motion Sensor by removing the battery cover.

Install the included 9V battery.

Follow the on-screen instructions in the Insteon app to add Motion Sensor.

When prompted, press and hold the set button inside the battery compartment.

Affix the sensor mount to a wall using the provided screws.

Replace the battery cover and slide Motion Sensor onto the mount.

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Guides and Manuals

Quick Start Guides

Owner's Manuals

Configurazione Starter Kit

Iniziare | Guide e Manuali | Registrazione del prodotto

Iniziare

Accendere il lampada o apparecchio e collegare il cavo di alimentazione a On / Off Module.

Collegare On Module / Off in una presa di corrente.

Attivare Mini Remote facendo scorrere l'interruttore di alimentazione verso destra.

Premere e tenere premuto il tasto desiderato Mini Remote fino a quando non emette un segnale acustico.

Con On / Off Module, tenere premuto il set fino a quando si doppi segnali acustici.

Ripetere i passaggi da uno a cinque per il secondo On / Off Module.

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Guide e Manuali

Guida Rapida

Manuali

Configuration du Starter Kit

Commencer | Guides et manuels | Enregistrement du produit

Commencer

Allumez votre lampe ou appareil et branchez le cordon d'alimentation sur On / Off Module.

Branchez On Module / Off sur une prise de courant.

Tournez Mini à distance en faisant glisser l'interrupteur d'alimentation vers la droite.

Appuyez et maintenez enfoncé le bouton souhaité sur Mini Remote jusqu'à ce qu'il sonne.

Avec On / Off Module, appuyez sur et maintenez le jeu jusqu'à ce qu'il doubles bips.

Répétez les étapes un à cinq pour la seconde On / Off Module.

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Guides et manuels

Guide de démarrage rapide

Manuels