Control Insteon Devices from your Logitech Harmony Hub

 

With Insteon Hub (2245-222) and Harmony Ultimate Home, Harmony Home Control or Harmony Home Hub, you can integrate your Insteon-controlled lights and appliances with your home entertainment system.

 

Add Insteon Hub to the Harmony App

Step 1

Launch the Harmony app on your smartphone and navigate to Devices. Tap the Edit Devices button.

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Step 2

Tap the + Device button.

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Step 3

Tap Home Control

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Step 4

Tap Insteon Hub

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Step 5

To connect your Insteon Hub to your Harmony Hub, you will need to enter your Insteon account information. Tap Sign In.

 

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Step 6

Enter your Insteon account user name and password.

 

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Step 7

After a few moments, you will see a list of supported Insteon devices that can be used in Harmony activities.

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Configuring On/Off Devices

If your home includes On/Off devices like On/Off Outlet or On/Off Module, Harmony requires that you categorize the controlled device as either a Light or a Plug.

Step 1

To specify the type of controlled device, tap the device name.

on-off-01.png

Step 2

Tap Lights or Plugs to change the Harmony's categorization for that device.

on-off-2.png
 
 

Control Insteon Devices from Logitech Harmony Home Control Buttons

 

With Insteon Hub (2245-222) and Harmony Ultimate Home Control or Harmony Home Hub, you can control Insteon lights and appliances directly from your remote control using the Home Control buttons.

 

Assign Insteon Devices to your Remote's Home Control Buttons

Step 1

From the Harmony app, open the settings drawer

Step 2

Tap Harmony Setup

Step 3

Tap Add/Edit Devices & Activities

Step 4

From the Settings screen, scroll down and select Remote & Hub

Step 5

Tap Harmony Home Control Button Customization

Step 6

Tap Home Control Buttons

Step 7

Tap the button for which you would like to assign an Insteon device and then tap the Assign button to chose an Insteon light or appliance.

Repeat these steps for the four Home Control buttons and, when finished, tap the next arrow.

 
 

Include Insteon Devices in Logitech Harmony Activities

 

After you have added Insteon Hub to your Harmony Home Ultimate, Harmony Home Control or Harmony Home Hub, you can add Insteon devices to your Harmony Activities.

 

Add Insteon Devices to a Harmony Activity

Insteon devices can be added when you create a new Harmony activity or added to an existing activity. These instructions show you how to add Insteon devices to an existing Harmony activity.

Step 1

From the Activities tab in the Harmony app, tap Edit Activities.

Step 2

Tap the activity for which you would like to add Insteon devices.

Step 3

On the Activity Summary screen, scroll down and tap Re-Run Activity.

Step 4

Tap the checkbox for each Insteon device that you would like to include.

Step 5

Follow the on-screen instructions to move through the setup wizard until you reach Adjusting Devices.

 

Tap the checkbox for each device that you would like to include when your activity starts.

Step 6

Adjust the devices to their desired states, making sure to tap the power symbol if you want the light or appliance on. To brighten or dim a light, drag the vertical black line between low and high.

Step 7

You can chose when Harmony will control these devices by tapping the When to Adjust button. 

Step 8

Tap the next arrow and repeat the adjustment steps for when your activity ends. When finished, tap the next arrow to save your changes and complete setup.

 
 

No Insteon Devices found when Adding Insteon Hub to Logitech Harmony Home

 

You may occasionally encounter a message informing you that Harmony Hub couldn't find any supported devices in your Insteon Hub account. There are several reasons why this might occur.

  • You don't have any devices setup with your Insteon Hub
  • You don't have any controllable devices setup with your Insteon Hub
  • An error may have occurred while downloading your Insteon Hub configuration
 

Refresh your Insteon Hub Devices

Step 1

Tap Refresh / Re-Login

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Step 2

Wait while Harmony Hub discovers your Insteon devices. If Harmony still doesn't discover any devices, try removing and re-adding Insteon Hub from the Harmony app.

no-devices-02.png
 
 
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Supported Insteon Devices with Logitech Harmony

,

While Logitech Harmony Home supports control and monitoring of many Insteon devices, not all devices are supported and some devices may not support all features. Use the table below to identify if your device is supported.

Logitech Harmony Home requires Insteon Hub (2245-222).

Identify your model of Insteon Hub

 
Device Supported in Harmony
Dimmer Module Supported
On/Off Module Supported
Outdoor On/Off Module Supported
LED Bulb (A19)

Supported
LED Bulb for Recessed Lights (PAR38)

Supported
Dimmer Switch Supported
Dimmer Switch (1000W) Supported
Dimmer Switch (2-Wire) Supported
On/Off Switch Supported
Dimmer Toggle Switch Supported
On/Off Toggle Switch Supported
Dimmer Keypad (6-Button) Controls connected light only
Dimmer Keypad (8-Button) Controls connected light only
On/Off Keypad (6-Button) Controls connected light only
On/Off Keypad (8-Button) Controls connected light only
Dimmer Outlet Supported
On/Off Outlet (2011) Supported
On/Off Outlet (2014) Controls top outlet only
Wired Thermostat -
Wireless Thermostat -
Venstar Thermostat Adapter -
Ceiling Fan Controller Controls connected light only
Dimmer DIN Rail Module Supported
On/Off DIN Rail Module Supported
Dimmer Micro Module Supported
On/Off Micro Module Supported
Open/Close Micro Module -
0-10V Ballast Dimmer Supported
Dimmer In-Line Module Supported
On/Off In-Line Module Supported
220V Load Controller (Normally Open) -
220V Load Controller (Normally Closed) -
WiFi Cameras -
Open/Close Sensor Monitoring only. Not currently supported as an activity trigger.
Hidden Door Sensor Monitoring only. Not currently supported as an activity trigger.
Motion Sensor Monitoring only. Not currently supported as an activity trigger.
Leak Sensor Monitoring only. Not currently supported as an activity trigger.
Smoke Bridge -
IO Module -
Mini Remotes -
Door Lock and Deadbolt Controller -
IR Transmitter -
IR Receiever -
Serial Bridge -
iMeter Solo -
SynchroLinc -
 

Incorrect Account User Name or Password during Hub Setup

 
 
alert-ui.png
 

You may occasionally encounter an alert informing you that your account user name or password is incorrect during initial Insteon Hub setup. There are several reasons why this might occur.

  • The user name or password was mistyped.
  • The user name or password has been changed since the last login with the Insteon app.
  • Your account entry in Insteon's database may be damaged and need to be recreated.
 

Resolution

If you encounter this message while attempting to add an Insteon Hub for the first time, please contact Insteon support and reference this article.

If you encounter this message while attempting to add a second Insteon Hub, try signing out of the Insteon app and then begin the add process again. If you still encounter this message, please contact Insteon support and reference this article.

 
 

Connect to Wi-Fi and Scan the QR Code Again

 
 
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When setting up an Insteon Hub (2014) for the first time, you may encounter an alert informing you to connect to your home's WiFi network and scan the QR code again. This alert will appear for Insteon Hubs with firmware versions 1005 and prior.

 

Step 1

Tap the Home button on your iPhone, iPad or iPod touch and navigate to settings.

Step 2

Tap WiFI

Step 3

Ensure WiFi is on and tap your home's WiFi network.

If you have more than one WiFi router, it is important to join the WiFi network created by the router into which your Insteon Hub is connected. Learn more about identifying your home's WiFi router.

Step 4

Tap the Home button on your iPhone, iPad or iPod touch and return to the Insteon app.

 
 

Adding an Insteon Device with the Set Button

With Insteon+ and Hub Pro, you can control both Insteon-native devices as well as HomeKit-compatible devices. Follow these steps to add an Insteon device to Insteon+ using the set button.

 

1. Press and hold the set button on the back of Hub Pro until Hub Pro beeps.

 
 
 

2. Press and hold the set button on your Insteon device until it double beeps or its LED begins blinking. If adding Insteon bulbs, remove power and re-apply power. Bulbs will enter linking mode on power up. 

 
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3. Repeat the process in reverse, starting with the new Insteon device.

 
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4. Navigate to All Devices. Your new Insteon device should appear with a generic icon and name. If your device does not appear, force-close the Insteon+ app and restart. 

 
 

5. Tap the Configure button in the upper right corner to open the Configure your Home sheet.

 
 

6. Tap Edit Devices.

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7. Select your new Insteon device from the list of devices.

 
 

8. Finish up by giving your device a name and selecting an icon.

 

Deleting an Insteon Device with the Set Button

If a device has stopped functioning or if you are replacing an older device with a newer device, you can remove it from Insteon+. Follow the steps in this article to remove an Insteon device from Insteon+. Removing a device will also remove it from any room, schedules and scenes and cannot be undone.

 

Delete an Insteon Device from Insteon+

1. Press and hold the set button on the back of Hub Pro until Hub Pro beeps. Press and hold the set button on the back of Hub Pro until Hub Pro beeps again.

 
 
 

2. Press and hold the set button on your old Insteon device until it double beeps.

 
 
 

3. Repeat the process in reverse, starting with your old Insteon device. After several moments, the Insteon device will disappear from Insteon+.

 
 
 

If An Insteon Device Has Not Disappeared from Insteon+

If you have followed the steps to remove an Insteon device from Insteon+ but the removed device continues to show and no longer responds, try the troubleshooting steps below.

Sign out of Insteon+

 

1. Navigate to Homes and tap Settings

 
 

2. Tap Sign Out

 
 

Force Quit Insteon+

 

1. With Insteon+ open on your iPhone, iPad or iPod touch, press and hold the power button until Slide to Power Off appears.

 
 

2. Release the power button and press and hold the Home button until Insteon+ disappears.

 

Update your HD Wi-Fi Camera Firmware

 

Follow the instructions in this article to update the System Firmware and Application Firmware on your Insteon HD WiFi Camera. The steps in this article apply to Insteon HD WiFi Camera and Insteon Outdoor HD WiFi Camera. For instructions on how to update your SD WiFi Camera firmware, see Update your SD WiFi Camera System Firmware.

 

Identify your WiFi Camera Firmware Version

Follow the instructions in Identify your WiFi Camera Firmware Version to determine if your WiFi Camera requires updating.

 

Update your HD WiFi Camera System Firmware

1. Download the most current firmware for your Insteon HD WiFi Camera or Insteon HD Outdoor WiFi Camera

 

2. Open the IP Camera tool and wait for it to identify the Insteon WiFi Camera that you wish to update.

Featured
Insteon Wi-Fi Camera Setup Assistant (Mac OS X)
Insteon Wi-Fi Camera Setup Assistant (Mac OS X)
Insteon Wi-Fi Camera Setup Assistant (Windows)
Insteon Wi-Fi Camera Setup Assistant (Windows)
 

3. When the desired Camera appears, double-click to select it in the list. This should launch your computer’s default web browser and take you to a login page for the camera.

4. Enter your Camera’s user name and password. If you never changed the user name or password, the default user name is “admin” and the default password is blank.

5. Click Login

6. Click the Settings tab at the top of the window

7. In the left sidebar, click System

8. Click Back-up & Restore

9. Click the Backup button. A file will download to your computer named configs.bin. This file contains all of the settings and configuration for your camera and will be used to restore your preferences after the firmware update.

10. Click System Upgrade

11. Click the Choose File button and select the firmware file downloaded from insteon.com at the beginning of these instructions.

12. Click the System Upgrade button. The upgrade process will take about 3 minutes during which time your camera will restart. Do not unplug your camera or refresh your browser during this time. When the upgrade is complete, your browser will refresh automatically.

13. If presented with a Login window, enter your camera’s user name and password and click Login

14. Click the Settings tab

15. In the left sidebar, click Status

16. Click Device Information

17. Confirm that the version displayed in the System Firmware Version matches the updated system firmware

 

Update your HD WiFi Camera Application Firmware

The web user interface is updated separately from the camera system firmware but the steps are identical.

1. In the left sidebar, click System

2. Click System Upgrade

3. Click the Choose File button and select the user interface file downloaded from insteon.com at the beginning of these instructions.

4. Click the System Upgrade button. The upgrade process will take about 3 minutes during which time your camera will restart. Do not unplug your camera or refresh your browser during this time. When the upgrade is complete, your browser will refresh automatically.

5. If presented with a Login window, enter your camera’s user name and password and click Login

6. Click the Settings tab

7. In the left sidebar, click Status

8. Click Device Information

9. Confirm that the version displayed in Application Firmware Version matches the updated application firmware

 

Restore Your HD WiFi Camera Preferences

1. In the left sidebar, click System 

2. Click Back-up & Restore

3. Click the Choose File button and select the configs.bin file that was downloaded to your computer previously

4. Click the Submit button. The restore process will take about 1 minute during which time your camera will restart. Do not unplug your camera or refresh your browser during this time. When the restore is complete, your browser will refresh automatically.

 
 

Identify Your WiFi Camera Firmware Version

 

Use this article to properly identify the System Firmware and Application Firmware version on Insteon HD WiFi Camera or the Device Firmware and Device Web UI version on Insteon SD WiFi Camera.

 

1. Ensure that your Insteon WiFi Camera is powered on and connected to your network. If your camera has not yet been configured, connect your camera to power and to your router using the provided ethernet cable.
 

2. Download and install the IP Camera Tool

Featured
Insteon Wi-Fi Camera Setup Assistant (Mac OS X)
Insteon Wi-Fi Camera Setup Assistant (Mac OS X)
Insteon Wi-Fi Camera Setup Assistant (Windows)
Insteon Wi-Fi Camera Setup Assistant (Windows)
 

3. Open the IP Camera Tool; it may take several moments to find the WiFi Camera on your network.

4. For the desired camera, right-click on a PC or control-click on a Mac and select Basic Properties

5. Check the Firmware Version displayed against the current System Firmware version available. Check the Web UI Version against the current Application Firmware version available.

 
 

Installing the HD WiFi Camera Browser Plug-in (Internet Explorer)

 

A plug-in is required to view your HD WiFi Camera video in Internet Explorer. Use this article for instructions on how to install the HD WiFi Camera browser plug-in on Internet Explorer.

 

1. Click Install in the download alert that appears at the bottom of the browser window

2. If presented with an alert about User Account Control, Click Yes

3. Follow the on-screen instructions to install the WiFi Camera Setup Plug-in.

 
 

Installing the HD WiFi Camera Browser Plug-in (Firefox)

 

A plug-in is required to view your HD WiFi Camera video in Firefox. Use this article for instructions on how to install the HD WiFi Camera browser plug-in on Firefox.

 

1. Click Allow in the plugin alert that appears across the top of the browser window

2. Click Allow and Remember

 
 

Installing the HD WiFi Camera Browser (Chrome)

 

A plug-in is required to view your HD WiFi Camera video in Chrome. Use this article for instructions on how to install the HD WiFi Camera browser plug-in on Chrome.

 

1. Click the Plugins are not found, click me to download link above the login frame

2. Click Keep

3. Click IPCWebComponents.exe

4. If presented with an alert about User Account Control, Click Yes

5. Follow the on-screen instructions to install the WiFi Camera Setup Plug-in.

 
 

Installing the HD WiFi Camera Browser Plug-in (Safari)

 

A plug-in is required to view your HD WiFi Camera video in Safari. Use this article for instructions on how to install the HD WiFi Camera browser plug-in on Safari.

 

1. Click the Plugins are not found, Click me to download link above the login frame

2. Click the Downloads button in the upper right corner of Safari and double-click Plugins.pkg

3. Follow the on-screen instructions to install the WiFi Camera Setup Plug-in.

4. Return to Safari and click Trust

 

Plugins.pkg Can't Be Opened Because It is From an Unidentified Developer

If your Mac is running OS X 10.7.5 or later, you may encounter an alert informing you that plugins.pkg can't be opened because it is from an unidentified developer. 

 

1. Dismiss the alert by clicking OK

2. Click the Downloads button in the upper right corner of Safari

3. Control-click Plugins.pkg and select Open

4. In the subsequent alert, click Open

5. Follow the on-screen instructions to install the WiFi Camera Safari Plugin

6. Return to Safari and click Trust

 
 

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