Control Insteon Devices from your Logitech Harmony Hub

With Insteon Hub (2245-222) and Harmony Ultimate Home, Harmony Home Control or Harmony Home Hub, you can integrate your Insteon-controlled lights and appliances with your home entertainment system.

Add Insteon Hub to the Harmony App

Step 1

Launch the Harmony app on your smartphone and navigate to Devices. Tap the Edit Devices button.

Step 2

Tap the + Device button.

Step 3

Tap Home Control

Step 4

Tap Insteon Hub

Step 5

To connect your Insteon Hub to your Harmony Hub, you will need to enter your Insteon account information. Tap Sign In.

Step 6

Enter your Insteon account user name and password.

Step 7

After a few moments, you will see a list of supported Insteon devices that can be used in Harmony activities.

Configuring On/Off Devices

If your home includes On/Off devices like On/Off Outlet or On/Off Module, Harmony requires that you categorize the controlled device as either a Light or a Plug.

Step 1

To specify the type of controlled device, tap the device name.

Step 2

Tap Lights or Plugs to change the Harmony's categorization for that device.

Control Insteon Devices from Logitech Harmony Home Control Buttons

With Insteon Hub (2245-222) and Harmony Ultimate Home Control or Harmony Home Hub, you can control Insteon lights and appliances directly from your remote control using the Home Control buttons.

Assign Insteon Devices to your Remote's Home Control Buttons

Step 1

From the Harmony app, open the settings drawer

View fullsize

Step 2

Tap Harmony Setup

View fullsize

Step 3

Tap Add/Edit Devices & Activities

View fullsize

Step 4

From the Settings screen, scroll down and select Remote & Hub

View fullsize

Step 5

Tap Harmony Home Control Button Customization

View fullsize

Step 6

Tap Home Control Buttons

View fullsize

Step 7

Tap the button for which you would like to assign an Insteon device and then tap the Assign button to chose an Insteon light or appliance.

Repeat these steps for the four Home Control buttons and, when finished, tap the next arrow.

View fullsize

Include Insteon Devices in Logitech Harmony Activities

After you have added Insteon Hub to your Harmony Home Ultimate, Harmony Home Control or Harmony Home Hub, you can add Insteon devices to your Harmony Activities.

Add Insteon Devices to a Harmony Activity

Insteon devices can be added when you create a new Harmony activity or added to an existing activity. These instructions show you how to add Insteon devices to an existing Harmony activity.

Step 1

From the Activities tab in the Harmony app, tap Edit Activities.

View fullsize

Step 2

Tap the activity for which you would like to add Insteon devices.

View fullsize

Step 3

On the Activity Summary screen, scroll down and tap Re-Run Activity.

View fullsize

Step 4

Tap the checkbox for each Insteon device that you would like to include.

View fullsize

Step 5

Follow the on-screen instructions to move through the setup wizard until you reach Adjusting Devices.

View fullsize

Tap the checkbox for each device that you would like to include when your activity starts.

View fullsize

Step 6

Adjust the devices to their desired states, making sure to tap the power symbol if you want the light or appliance on. To brighten or dim a light, drag the vertical black line between low and high.

View fullsize

Step 7

You can chose when Harmony will control these devices by tapping the When to Adjust button. 

View fullsize

Step 8

Tap the next arrow and repeat the adjustment steps for when your activity ends. When finished, tap the next arrow to save your changes and complete setup.

View fullsize

No Insteon Devices found when Adding Insteon Hub to Logitech Harmony Home

You may occasionally encounter a message informing you that Harmony Hub couldn't find any supported devices in your Insteon Hub account. There are several reasons why this might occur.

• You don't have any devices setup with your Insteon Hub
• You don't have any controllable devices setup with your Insteon Hub
• An error may have occurred while downloading your Insteon Hub configuration

Refresh your Insteon Hub Devices

Step 1

Tap Refresh / Re-Login

Step 2

Wait while Harmony Hub discovers your Insteon devices. If Harmony still doesn't discover any devices, try removing and re-adding Insteon Hub from the Harmony app.

Supported Insteon Devices with Logitech Harmony

While Logitech Harmony Home supports control and monitoring of many Insteon devices, not all devices are supported and some devices may not support all features. Use the table below to identify if your device is supported.

Logitech Harmony Home requires Insteon Hub (2245-222).

Identify your model of Insteon Hub

Device	Supported in Harmony
Dimmer Module
On/Off Module
Outdoor On/Off Module
LED Bulb (A19)
LED Bulb for Recessed Lights (PAR38)
Dimmer Switch
Dimmer Switch (1000W)
Dimmer Switch (2-Wire)
On/Off Switch
Dimmer Toggle Switch
On/Off Toggle Switch
Dimmer Keypad (6-Button)	Controls connected light only
Dimmer Keypad (8-Button)	Controls connected light only
On/Off Keypad (6-Button)	Controls connected light only
On/Off Keypad (8-Button)	Controls connected light only
Dimmer Outlet
On/Off Outlet (2011)
On/Off Outlet (2014)	Controls top outlet only
Wired Thermostat	-
Wireless Thermostat	-
Venstar Thermostat Adapter	-
Ceiling Fan Controller	Controls connected light only
Dimmer DIN Rail Module
On/Off DIN Rail Module
Dimmer Micro Module
On/Off Micro Module
Open/Close Micro Module	-
0-10V Ballast Dimmer
Dimmer In-Line Module
On/Off In-Line Module
220V Load Controller (Normally Open)	-
220V Load Controller (Normally Closed)	-
WiFi Cameras	-
Open/Close Sensor	Monitoring only. Not currently supported as an activity trigger.
Hidden Door Sensor	Monitoring only. Not currently supported as an activity trigger.
Motion Sensor	Monitoring only. Not currently supported as an activity trigger.
Leak Sensor	Monitoring only. Not currently supported as an activity trigger.
Smoke Bridge	-
IO Module	-
Mini Remotes	-
Door Lock and Deadbolt Controller	-
IR Transmitter	-
IR Receiever	-
Serial Bridge	-
iMeter Solo	-
SynchroLinc	-

Incorrect Account User Name or Password during Hub Setup

You may occasionally encounter an alert informing you that your account user name or password is incorrect during initial Insteon Hub setup. There are several reasons why this might occur.

• The user name or password was mistyped.
• The user name or password has been changed since the last login with the Insteon app.
• Your account entry in Insteon's database may be damaged and need to be recreated.

Resolution

If you encounter this message while attempting to add an Insteon Hub for the first time, please contact Insteon support and reference this article.

If you encounter this message while attempting to add a second Insteon Hub, try signing out of the Insteon app and then begin the add process again. If you still encounter this message, please contact Insteon support and reference this article.

Connect to Wi-Fi and Scan the QR Code Again

When setting up an Insteon Hub (2014) for the first time, you may encounter an alert informing you to connect to your home's WiFi network and scan the QR code again. This alert will appear for Insteon Hubs with firmware versions 1005 and prior.

Step 1

Tap the Home button on your iPhone, iPad or iPod touch and navigate to settings.

View fullsize

Step 2

Tap WiFI

View fullsize

Step 3

Ensure WiFi is on and tap your home's WiFi network.

If you have more than one WiFi router, it is important to join the WiFi network created by the router into which your Insteon Hub is connected. Learn more about identifying your home's WiFi router.

View fullsize

Step 4

Tap the Home button on your iPhone, iPad or iPod touch and return to the Insteon app.

View fullsize

Sensor Shows Unknown Status

A sensor or other battery-powered device will show a yellow status circle and report "Unknown" if the Insteon Hub is unable to ascertain a sensor's status.

• If your sensor was recently added to the Insteon App, tap the sensor's set button. This should update the status in the Insteon Hub and the app should begin tracking the status of the sensor.
• If your sensor has been added to the Insteon App for a while and has only recently begun showing Unknown, it is possible that the Sensor's battery is low and needs to be replaced.

A wall-powered device may also show Unknown status. Ensure that the device is still connected to power and shows a red, green or white status LED. If not, check the power to the device. If power is normal, contact Insteon Support for additional troubleshooting or consult the product's Owner's Manual.

Supported Insteon Devices with the Insteon for Hub App

This chart shows supported Insteon devices on iOS, Android, Windows and Windows Phone. The information in this chart is applicable for Insteon Hub (2242-222) and Insteon Hub (2245-222) with the Insteon for Hub app.

For a list of supported devices for the HomeKit-enabled Insteon Hub (2243-222) and Insteon+ app, see this article instead.

If you need help identifying your version of Insteon Hub, see this article.

	iOS	Android	Windows	Windows Phone
Dimmer Module
On/Off Module
Outdoor On/Off Module
LED Bulb
LED Bulb for Recessed Lights
Dimmer Switch
Dimmer Switch (1000W)
Dimmer Switch (2-Wire)
On/Off Switch
Dimmer Keypad (6-Button)			Load Only	Load Only
Dimmer Keypad (8-Button)			Load Only	Load Only
On/Off Keypad (6-Button)			Load Only	Load Only
On/Off Keypad (8-Button)			Load Only	Load Only
Dimmer Outlet
On/Off Outlet (2007)
On/Off Outlet (2014)			Upper Outlet Only	Upper Outlet Only
Wired Thermostat
Wireless Thermostat	-	-	-	-
Thermostat Adapter
Mini Remote (Wireless Switch)		-	-	-
Mini Remote (4-Scene)		-	-	-
Mini Remote (8-Scene)		-	-	-
WiFi Camera
HD WiFi Camera			-	-
Outdoor WiFi camera
HD Outdoor WiFi Camera			-	-
Open/Close Sensor
Hidden Door Sensor
Motion Sensor
Leak Sensor
Smoke Bridge
IO Module
Ceiling Fan Controller			Light Only	Light Only
Dimmer Micro Module
On/Off Micro Module
Open/Close Micro Module
Ballast Dimmer
Dimmer In-Line Module
On/Off In-Line Module
220V Load Controller
Dimmer DIN Rail Module
On/Off DIN Rail Module
MorningLinc / MiLock Controller			-	-
IRLinc Transmitter	-	-	-	-
IRLinc Receiver	-	-	-	-
SeriaLinc	-	-	-	-
Range Extender
Energy Display	-	-	-	-
iMeter Solo	-	-	-	-
SynchroLinc	-	-	-	-
X10	Hub (2012) Only	Hub (2012) Only	-	-

Insteon Hub (2012) and Daylight Saving Time

Insteon has identified an issue that may prevent Insteon Hub (2012) from automatically adjusting to Daylight Saving Time on 8 March 2015.

To reset your Hub's internal clock, perform the following actions:

• Log into your Insteon App
• Navigate to Settings
• Select House
• Select Hub Location and follow the steps to set your Hub's physical location. If you have already performed this step prior, you may need to perform it again to update your Hub's internal clock.

If you do not perform these steps, your Hub should automatically adjust it's internal clock to match Daylight Saving Time but it will do so 24 hours after the official transition.

This issue does not affect Insteon Hub (2014).

Port Forwarding Guides

The port forwarding set up is reliant upon the specific brand and model number of the router being used. The Insteon Hub (2012) and Insteon WiFi Cameras require forwarding for access to your network device from outside of your home network. The new Insteon Hub (2014) does not require port forwarding. Regardless of the router being used, the process of port forwarding is similar. Below is a list of port forwarding guides for popular routers:

• 2-Wire (AT&T/SBC)
• Belkin
• D-Link
• Linksys/Cisco
• Netgear
• Thomson
• Verizon/Actiontec

Please follow the link below if your router is not listed.

Port Forwarding Guides

Insteon Hub (2014) - Quick Start Guide

Download PDF