Hi everyone,
I am happy to share that our new i3 Dial and Outlet are now shipping. The response to these two new products has been amazing and we cannot wait to hear what you think about them.
We also will be having our next ‘Lunch with Insteon’ webinar scheduled for 2/17, registration details to be sent closer to the event. In this webinar, Richard (my co-founder) will be giving a demo of the new features in the latest version of our Director app. Speaking of which, one quick note about the version of Director released last week – you are now able to see if a sensor has not communicated with the Hub for a few days. The tile for this sensor in the app will appear yellow. This likely means a dead battery that needs to be changed. However, if a new battery does not resolve the issue, it may be a communication issue. You can read more about this feature and learn some troubleshooting tips here.
Regarding future updates to Director, we had discussed exposing unsupported devices and displaying some basic information that you might find useful. For example, you may not be able to control an unsupported device, but you would be able to see information such as: whether the device is communicating with your Hub, its Insteon ID, its communication types (powerline and/or wireless), etc. We would like your input on what these should be listed as. We have kicked around a few and want to know your thoughts.
While we’re on the subject of feedback, we also want to know your “wish list” of what we should be bringing back into stock. Please note, your responses do not guarantee we will resume the manufacturing of those devices, but we would really like to see the demand for these products.
I know a few people have reached out saying “You keep asking for feedback, how do I give it to you?” Moving forward, all of my updates will include a link to a feedback form under my signature. Please tell us what we are doing right. And, more importantly, what we can do better. Richard and I are committed to reading each submission.
Thank you in advance for doing those two surveys* and for any feedback you would like to share,
Ken
CEO, Insteon Technologies
Feedback Form Link: https://www.insteon.com/general-feedback
* Note, we will close the surveys in a week so we can begin looking at the results.
i3 product and Director app updates, Hub migrations, webinar recording link, and Bright Ideas
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