Insteon Glossary of Terms

Controller
The Insteon transmitter

Responder
The Insteon reciever

Blinking
LED turning on and off repeatedly

Dual-Band
An Insteon device that can send and receive both Insteon powerline signals and Insteon radio frequency signals

Ramp Rate / Fade Speed
The speed at which the load fades on or off

On-Level
The preset brightness level a device will return to when turned on

Link
A one way association between a controller and responder

Linking
A method for associating Insteon controller buttons with groups of Insteon responders such that the responders instantly return to a memorized state when the button is pushed. Links can be made manually with the set button or using software.

Unlinking
The process by which an Insteon device can remove stored links. Just as with linking, unlinking is a one-way process and should be performed in both directions for devices that are both controllers and responders of each other, as in a 3-way switch scenario.

Multi-Linking / Multi-Unlinking
A special mode that allows more than one link to be either created or removed simultaneously, without laborious set button presses. When in linking or unlinking mode, an Insteon device will continue to link to other devices until the set button is tapped or four minutes have elapsed, whichever occurs first.

Factory Reset
A process that erases all stored links and reconfigures the device to factory defaults.

Load
The device that you are controlling (e.g. a light bulb, ceiling fan, etc.)

On/Off
A device that can control its connected load to turn on and off but cannot dim. Usually a relay-based device.

Retry
A 2nd (or subsequent) attempt by a controller to send an Insteon signal, usually after an acknowledge is not received from the responder in the expected time-slot.

Scene
Multiple devices respond to memorized states. For example, a dinner time scene turns on the dining table light, dims the kitchen lights to 10%, backyard lights turn off and the thermostat adjusts to 72º.

Set Button
A button on an Insteon device that is used for setting or changing its properties

Simulcast
A method for increasing the reliability of message delivery in a network. When a node in a network sends a message, every other node that hears the message retransmits it at precisely the same time based on a global clock, provided that the message has not already been retransmitted some maximum number of times. Message propagation is more robust because each node adds its energy to the signal, much like voices in a choir. Simulcasting is much simpler than message routing because there are no routing tables to maintain and nodes can join the network without any installation procedure.

 

Insteon and AFCI (Arc-fault circuit interrupter) Circuit Breakers

Years ago, first generation AFCI breakers were manufactured with poor tolerances which caused false triggers from a variety of common appliances, including Insteon powerline signals. Later generations of AFCI breakers are better engineered for real-world electronics and do well at avoiding being falsely triggered. Today there are no issues with using AFCI breakers and our Insteon devices. However, if the installer fails to follow standard wiring rules associated with AFCI circuits, you may experience issues.

Follow these important rules when wiring devices on AFCI circuits: 

  • Any branch circuits that feed receptacles before switches should be pigtailed connections at the receptacle. This is where you wire the incoming wire and the wire from the panel side and the wire going down stream together with a third wire “the pigtail” that goes to the outlet. DO NOT USE THE OUTLET AS A SPLICE TO CONNECT THE INCOMING AND OUTGOING WIRES BY STABBING THEM INTO THE BACK OF THE OUTLET
  • With AFCI breakers it is imperative that wall switches are connected to the same neutral that goes with that circuit. If switch box has two neutrals, only connect the switches neutral wire to the neutral from the circuit the switch is connected to. If an AFCI breaker wont reset after installing an Insteon switch it is because the wrong neutral was used. This can be a result of the electrician crossing neutrals in another box and not the fault of the wiring at the switch box itself. 
  • Loose or poor splices can cause a situation where an Insteon switch can trip an AFCI breaker. This is not the fault of the switch but the loose connection somewhere in the circuit.

If you are using AFCI breakers and experience false triggers with your Insteon system, please contact us at support@insteon.com and be sure to include the make and model of your AFCI breakers. 

Factory Resetting Insteon Devices

You can reset Insteon devices and restore them to factory default settings. The procedure to reset an Insteon device varies by device type. Factory resetting an Insteon device will erase all customized settings...

Communication Types for Insteon Devices

Use this article to determine if your Insteon device can communicate with other Insteon devices via powerline-only, RF-only or powerline and RF (dual-band).

    Powerline RF
Dimmer Module 2456D3 Yes -
2457D2X Yes -
2457D2 Yes Yes
On/Off Module 2456S3 Yes -
2635-222 Yes Yes
Outdoor On/Off Module 2456S3E Yes -
2634-222 Yes Yes
LED Bulb 2672-222 Yes Yes
LED Bulb for Recessed Lights 2674-222 Yes Yes
i3 Paddle PS01 Yes Yes
i3 Dial DS01 Yes Yes
Dimmer Switch 2476D Yes -
2477D Yes Yes
Dimmer Switch (1000W) 2476DH Yes -
2477DH Yes Yes
Dimmer Switch (2-Wire) 2474DWH - Yes
On/Off Switch 2476S Yes -
2477S Yes Yes
i3 Keypad KP014 Yes Yes
Dimmer Keypad
(6-Button or 8-Button)
2486D Yes -
2334-222 Yes Yes
On/Off Keypad
(6-Button or 8-Button)
2486S Yes Yes
2334-232 Yes Yes
Dimmer Outlet 2474DWH Yes Yes
i3 Outlet WR01 Yes Yes -
On/Off Outlet (2014) 2663-222 Yes Yes
On/Off Outlet (2007) 2473SWH Yes -
Wired Thermostat 2441TH - Yes
Wireless Thermostat 2441ZTH - Yes
Thermostat Adapter 2441V - Yes
Mini Remote
(Wireless Switch)
2444A3 - Yes
2342-242 - Yes
Mini Remote
(4-Scene)
2444A2WH4 - Yes
2342-232 - Yes
Mini Remote
(8-Scene)
2444A2WH8 - Yes
2342-222 - Yes
Wi-Fi Camera 75790 - -
75790WH - -
HD Wi-Fi Camera 2864-222 - -
2864-226 - -
Outdoor Wi-Fi Camera 75791 - -
HD Outdoor Wi-Fi Camera 2864-232 - -
Open/Close Sensor 2421 - Yes
2843-222 - Yes
Hidden Door Sensor 2845-222 - Yes
Motion Sensor 2420M - Yes
2842-222 - Yes
Leak Sensor 2852-222 - Yes
Smoke Bridge 2982-222 Yes -
IO Module 2450 Yes -
Ceiling Fan Controller 2475F Yes Yes
Dimmer Micro Module 2442-222 Yes Yes
On/Off Micro Module 2443-222 Yes Yes
Open/Close Micro Module 2444-222 Yes Yes
Ballast Dimmer 2475DA2 Yes Yes
Dimmer In-Line Module 2475D Yes -
2475DA1 Yes Yes
On/Off In-Line Module 2475S2 Yes -
2475SDB Yes Yes
220V Load Controller 2477SA1 Yes Yes
2477SA2 Yes Yes
Dimmer DIN Rail Module 2452-222 Yes Yes
On/Off DIN Rail Module 2453-222 Yes Yes
MorningLinc 2458A1 Yes -
Lock Controller 2862-222 Yes -
IRLinc Transmitter 2411T Yes -
IRLinc Receiver 2411R Yes -
SeriaLinc 2410S Yes -
Access Point 2443 Yes Yes
Range Extender 2992-222 Yes Yes
Energy Display 2448A2 - Yes
iMeter Solo 2423A1 Yes -
SynchroLinc 2423A5 Yes -

Supported Insteon Devices with Insteon+

While adding Insteon devices using Insteon+, you may encounter an alert informing you that Insteon+ does not currently support the a particular type of device. Insteon+ supports many of our most popular Insteon devices. Use the table below to identify if your device is supported.

For a list of supported devices for Insteon Hub (2242-222) or Insteon Hub (2245-222) and the Insteon for Hub app, see this article instead.

 
Device Supported in Insteon+ App
Dimmer Module Supported
On/Off Module Supported
Outdoor On/Off Module Supported
LED Bulb (A19)

Supported

LED Bulb for Recessed Lights (PAR38)

Supported

Dimmer Switch Supported
Dimmer Switch (1000W) Supported
Dimmer Switch (2-Wire) Supported
On/Off Switch Supported
Dimmer Toggle Switch Supported
On/Off Toggle Switch Supported
Dimmer Keypad (6-Button) Controls connected light only
Dimmer Keypad (8-Button) Controls connected light only
On/Off Keypad (6-Button) Controls connected light only
On/Off Keypad (8-Button) Controls connected light only
Dimmer Outlet Supported
On/Off Outlet (2011) Supported
On/Off Outlet (2014) Controls top outlet only
Wired Thermostat Supported
Wireless Thermostat -
Venstar Thermostat Adapter -
Ceiling Fan Controller Supported
Dimmer DIN Rail Module Supported
On/Off DIN Rail Module Supported
Dimmer Micro Module Supported
On/Off Micro Module Supported
Open/Close Micro Module -
0-10V Ballast Dimmer Supported
Dimmer In-Line Module Supported
On/Off In-Line Module Supported
220V Load Controller (Normally Open) -
220V Load Controller (Normally Closed) -
WiFi Cameras -
Open/Close Sensor -
Hidden Door Sensor -
Motion Sensor -
Leak Sensor -
Smoke Bridge -
IO Module -
Mini Remotes -
Door Lock and Deadbolt Controller -
IR Transmitter -
IR Receiever -
Serial Bridge -
iMeter Solo -
SynchroLinc -
 

Supported Insteon Devices with Logitech Harmony

While Logitech Harmony Home supports control and monitoring of many Insteon devices, not all devices are supported and some devices may not support all features. Use the table below to identify if your device is supported.

Logitech Harmony Home requires Insteon Hub (2245-222).

Identify your model of Insteon Hub

 
Device Supported in Harmony
Dimmer Module Supported
On/Off Module Supported
Outdoor On/Off Module Supported
LED Bulb (A19)

Supported

LED Bulb for Recessed Lights (PAR38)

Supported

Dimmer Switch Supported
Dimmer Switch (1000W) Supported
Dimmer Switch (2-Wire) Supported
On/Off Switch Supported
Dimmer Toggle Switch Supported
On/Off Toggle Switch Supported
Dimmer Keypad (6-Button) Controls connected light only
Dimmer Keypad (8-Button) Controls connected light only
On/Off Keypad (6-Button) Controls connected light only
On/Off Keypad (8-Button) Controls connected light only
Dimmer Outlet Supported
On/Off Outlet (2011) Supported
On/Off Outlet (2014) Controls top outlet only
Wired Thermostat -
Wireless Thermostat -
Venstar Thermostat Adapter -
Ceiling Fan Controller Controls connected light only
Dimmer DIN Rail Module Supported
On/Off DIN Rail Module Supported
Dimmer Micro Module Supported
On/Off Micro Module Supported
Open/Close Micro Module -
0-10V Ballast Dimmer Supported
Dimmer In-Line Module Supported
On/Off In-Line Module Supported
220V Load Controller (Normally Open) -
220V Load Controller (Normally Closed) -
WiFi Cameras -
Open/Close Sensor Monitoring only. Not currently supported as an activity trigger.
Hidden Door Sensor Monitoring only. Not currently supported as an activity trigger.
Motion Sensor Monitoring only. Not currently supported as an activity trigger.
Leak Sensor Monitoring only. Not currently supported as an activity trigger.
Smoke Bridge -
IO Module -
Mini Remotes -
Door Lock and Deadbolt Controller -
IR Transmitter -
IR Receiever -
Serial Bridge -
iMeter Solo -
SynchroLinc -
 

Sensor Shows Unknown Status

 
 

A sensor or other battery-powered device will show a yellow status circle and report "Unknown" if the Insteon Hub is unable to ascertain a sensor's status.

  • If your sensor was recently added to the Insteon App, tap the sensor's set button. This should update the status in the Insteon Hub and the app should begin tracking the status of the sensor.
  • If your sensor has been added to the Insteon App for a while and has only recently begun showing Unknown, it is possible that the Sensor's battery is low and needs to be replaced.

A wall-powered device may also show Unknown status. Ensure that the device is still connected to power and shows a red, green or white status LED. If not, check the power to the device. If power is normal, contact Insteon Support for additional troubleshooting or consult the product's Owner's Manual.

Transitioning from Text Messages to Push Notifications

 
 

Our SMS (Text Message) alert service is changing to push notifications.

For those that prefer SMS, you can continue to receive alerts via SMS by using a mobile phone number email address. Follow the link below to learn more. 

What is a push notification?

Push notification alerts are similar to a text alerts but instead of being tied to a phone number, they are connected to your Insteon account and app. Types of notifications include:

  • Sounds/Vibrate: An audible alert plays

  • Alerts/Banners: An alert or banner appears on the screen

Where do I get the Insteon App with push notifications? 

The latest versions of our iOS (v1.9.29) and Android (v1.7.5) apps have push notifications available. Instructions on how to enable push notifications for Insteon devices can be found below. This service will be coming to soon to our Windows apps.

 
 

Requirements for Receiving Push Notifications

  • The Insteon for Hub app must be installed on the mobile device

  • On the log-in screen "Remember me" must be enabled, allowing the app to stay logged in

  • For iOS only, the app must either be in the background or the screen off in order to receive an alert. 

Enabling Push Notifications on iOS

  1. When launching the app with the latest update, you will be asked to allow Insteon to send you push notifications, tap "OK"

  2. Choose the sensor (or device) and swipe left to access the Drawer

  3. Tap Edit 

  4. Tap Alerts

  5. Make sure that the alert is enabled and then tap Message & Recipients

  6. Tap Push Notification to enable push notifications then tap done.

  7. Before testing, ensure that the app is in the background on your mobile device (push notifications will not display if the app is in the foreground). 

 
 
 

Troubleshooting Push Notifications on iOS

If you are not receiving push notifications after following the above steps, try the following troubleshooting steps.

  1. Navigate to settings on your iPhone, iPad or iPod touch (not settings from within the Insteon app) and tap Notifications

  2. Tap on Insteon

  3. Flip the switch to enable notifications

  4. Ensure that the Insteon app is running in the background or your mobile devices screen is off

 
 

Enabling Push Notifications on Android

  1. Tap a device

  2. Tap settings followed by Edit This

  3. Tap Alerts

  4. Make sure the alert is turned on and then tap Message and Recipients

  5. Tap Push Notification to enable push notifications then tap the save icon.

 
 
 

Troubleshooting Push Notifications on Android

If you are not receiving push notifications after following the above steps, try the following troubleshooting steps.

  1. Navigate to settings on your Android device (not settings from within the Insteon app) and tap Applications

  2. Tap Application Manager

  3. Tap Insteon

  4. Tap the checkbox for Show Notifications

 
 

Customizing Alerts with Insteon Hub

With the Insteon Hub, you are able to customize the alerts that you receive from your devices. This can include adding extra email recipients to customizing the subject and body of the message that you receive. This is a good way to tell the difference between a front door and back door using multiple open/close sensors. This process would need to be performed on each alert that you want to change. To do this, follow these steps:

  • Log into your Insteon for Hub application on your phone or mobile device

  • Navigate to "Settings"

  • Tap on "Devices"

  • Tap the device you wish to customize

  • Tap on "Alerts"

  • Tap on "Message and Recipients"  (you will need to customize the "ON" alert and the "Off" alert separately)

  • Configure the email address,  subject and body of your message. You can also enable or disable push notifications.

Supported Insteon Devices with the Insteon for Hub App

 

This chart shows supported Insteon devices on iOS, Android, Windows and Windows Phone. The information in this chart is applicable for Insteon Hub (2242-222) and Insteon Hub (2245-222) with the Insteon for Hub app.

For a list of supported devices for the HomeKit-enabled Insteon Hub (2243-222) and Insteon+ app, see this article instead.

If you need help identifying your version of Insteon Hub, see this article.

 
  iOS Android Windows Windows Phone
Dimmer Module Yes Yes Yes Yes
On/Off Module Yes Yes Yes Yes
Outdoor On/Off Module Yes Yes Yes Yes
LED Bulb Yes Yes Yes Yes
LED Bulb for Recessed Lights Yes Yes Yes Yes
Dimmer Switch Yes Yes Yes Yes
Dimmer Switch (1000W) Yes Yes Yes Yes
Dimmer Switch (2-Wire) Yes Yes Yes Yes
On/Off Switch Yes Yes Yes Yes
Dimmer Keypad (6-Button) Yes Yes Load Only Load Only
Dimmer Keypad (8-Button) Yes Yes Load Only Load Only
On/Off Keypad (6-Button) Yes Yes Load Only Load Only
On/Off Keypad (8-Button) Yes Yes Load Only Load Only
Dimmer Outlet Yes Yes Yes Yes
On/Off Outlet (2007) Yes Yes Yes Yes
On/Off Outlet (2014) Yes Yes Upper Outlet Only Upper Outlet Only
Wired Thermostat Yes Yes Yes Yes
Wireless Thermostat - - - -
Thermostat Adapter Yes Yes Yes Yes
Mini Remote (Wireless Switch) Yes - - -
Mini Remote (4-Scene) Yes - - -
Mini Remote (8-Scene) Yes - - -
WiFi Camera Yes Yes Yes Yes
HD WiFi Camera Yes Yes - -
Outdoor WiFi camera Yes Yes Yes Yes
HD Outdoor WiFi Camera Yes Yes - -
Open/Close Sensor Yes Yes Yes Yes
Hidden Door Sensor Yes Yes Yes Yes
Motion Sensor Yes Yes Yes Yes
Leak Sensor Yes Yes Yes Yes
Smoke Bridge Yes Yes Yes Yes
IO Module Yes Yes Yes Yes
Ceiling Fan Controller Yes Yes Light Only Light Only
Dimmer Micro Module Yes Yes Yes Yes
On/Off Micro Module Yes Yes Yes Yes
Open/Close Micro Module Yes Yes Yes Yes
Ballast Dimmer Yes Yes Yes Yes
Dimmer In-Line Module Yes Yes Yes Yes
On/Off In-Line Module Yes Yes Yes Yes
220V Load Controller Yes Yes Yes Yes
Dimmer DIN Rail Module Yes Yes Yes Yes
On/Off DIN Rail Module Yes Yes Yes Yes
MorningLinc / MiLock Controller Yes Yes - -
IRLinc Transmitter - - - -
IRLinc Receiver - - - -
SeriaLinc - - - -
Range Extender Yes Yes Yes Yes
Energy Display - - - -
iMeter Solo - - - -
SynchroLinc - - - -
Nest® Thermostat Yes Yes - -
X10 Hub (2012) Only Hub (2012) Only - -

Push Notifications continue after signing out of Insteon for Hub

After configuring push notifications, you will continue to receive alerts even after signing out of your account from the Insteon for Hub app. To stop push notifications, disable notifications from the Insteon for Hub system-level app settings.

  • From the home screen on your iPhone, iPad or iPod touch, tap Settings
  • Scroll to the bottom of the list and locate "INSTEON"
  • Under the "Allow Insteon to Access" section, tap Notifications
  • Tap the switch to disable notifications in the "Allow Notifications" row

You will no longer receive push notifications using the Insteon for Hub app.

Locate your device's Set Button

Use this article to help locate the set button on your Insteon Device.

 
Device Set Button Location
Hub (2012) On the back panel, next to the power connector. On Insteon Hub (2012), only use the set button when instructed to do so.
Hub (2014) On the back panel, next to the ethernet connector. On Insteon Hub (2014), only use the set button when instructed to do so.
Hub Pro On the back panel, next to the power connector.
Dimmer Module On the right-hand side, beneath the bright and dim buttons
On/Off Module On the right-hand side, beneath the on and off buttons
Outdoor On/Off Module On the bottom, to the right of the controlled power outlet
LED Bulb

LED Bulb does not have a set button. To "press" the set button, follow the following steps:

  • Connect LED Bulb to power
  • Unscrew (or disconnect power) LED Bulb
  • Reinsert (or reconnect power) to LED Bulb
  • LED Bulb will "press" a virtual set button
LED Bulb for Recessed Lights

LED Bulb for Recessed Lights does not have a set button. To "press" the set button, follow the following steps:

  • Connect LED Bulb to power
  • Unscrew (or disconnect power) LED Bulb
  • Reinsert (or reconnect power) to LED Bulb
  • LED Bulb will "press" a virtual set button
Mini Remote (Wireless Switch) On the bottom, between the Micro USB connector and On/Off Switch
Mini Remote (4-Scene) On the bottom, between the Micro USB connector and On/Off Switch
Mini Remote (8-Scene) On the bottom, between the Micro USB connector and On/Off Switch
Dimmer Switch Beneath the paddle, in-line with the switch trim
Dimmer Switch (1000W) Beneath the paddle, in-line with the switch trim
Dimmer Switch (2-Wire) Beneath the paddle, in-line with the switch trim
On/Off Switch Beneath the paddle, in-line with the switch trim
Dimmer Toggle Switch Beneath the toggle switch
On/Off Toggle Switch Beneath the toggle switch
Dimmer Keypad (6-Button) Beneath the Off button, in-line with the keypad trim
Dimmer Keypad (8-Button) Beneath the G and H buttons, in-line with the keypad trim
On/Off Keypad (6-Button) Beneath the Off button, in-line with the keypad trim
On/Off Keypad (8-Button) Beneath the G and H buttons, in-line with the keypad trim
Dimmer Outlet Between the upper and lower outlets
On/Off Outlet (2011) Between the upper and lower outlets
On/Off Outlet (2014) Between the upper and lower outlets. Each set button controls the outlet to which it is nearest.
Wired Thermostat Beneath the cover, in the lower left-hand corner (later versions have the set button exposed through the cover)
Wireless Thermostat Beneath the cover, in the lower left-hand corner
Venstar Thermostat Adapter On the right side, next to the status LED
Open/Close Sensor For models manufactured in 2012 or later, on the top, to the right of the status LED. For models manufactured prior to 2012, beneath the cover between the external sensor terminals and the jumper pins.
Hidden Door Sensor On the top, towards the rear of the sensor in a recessed cove
Motion Sensor Beneath the rear cover, to the right of the jumper pins and sensitivity dials
Leak Sensor On the top, to the right of the status LED and antenna
Smoke Bridge On the right-hand side
IO Module On the right-hand side, next to the status LED
Ceiling Fan Controller On the end nearest the wires, labeled Fan and Light
Dimmer DIN Rail Module On the front, beneath the paddle
On/Off DIN Rail Module On the front, beneath the paddle
Dimmer Micro Module In the upper left corner, beneath the Bright and Dim buttons
On/Off Micro Module In the upper left corner, beneath the On and Off buttons
Open/Close Micro Module In the upper left corner, beneath the Open and Close buttons
0-10V Ballast Dimmer On the right side, next to the status LED
Dimmer In-Line Module On the front, beneath the Off button
On/Off In-Line Module On the front, in the lower left corner
220V Load Controller (Normally Open) On the front, to the left of center
220V Load Controller (Normally Closed) On the front, to the left of center
Door Lock and Deadbolt Controller On the right-hand side, next to the status LED
IR Transmitter On the right-hand side, next to the status LED
IR Receiever On the right-hand side, next to the status LED
Serial Bridge On the right-hand side, next to the status LED
iMeter Solo On the right-hand side, next to the status LED
SynchroLinc On the right-hand side, next to the status LED
Range Extender On the right-hand side
 

Port Forwarding Guides

The port forwarding set up is reliant upon the specific brand and model number of the router being used. The Insteon Hub (2012) and Insteon WiFi Cameras require forwarding for access to your network device from outside of your home network. The new Insteon Hub (2014) does not require port forwarding. Regardless of the router being used, the process of port forwarding is similar. Below is a list of port forwarding guides for popular routers:

Please follow the link below if your router is not listed.

Port Forwarding Guides

Understanding Linking

Links are One-Way

When linking Insteon devices, the links that are created are one-way.
 

Switch A will turn Switch B On and Off but
Switch B cannot turn Switch A On or Off

Links Remember a Device's State

The current state of the controlled device is stored in the link: On, Off, or Dimmed.

The switch will turn on the Lamp Dimmer to 75% brightness.


Controllers

Insteon devices that can turn other devices On or Off are called controllers.
 

Sensors, Switches, Keypads, and the Hub are common controllers.

Responders

Insteon devices that receive the command of a controller are called responders.

Switches, Keypads, Plug-In Modules and In-Line Modules  are common responders.


Controller-Only

Some devices, like sensors, can only control other devices.
 

Sup - Controller Only.png

The Motion Sensor will turn on the Switch but the switch cannot control the Motion Sensor.

Responder-Only

Some devices  cannot control other devices; these devices only receive Insteon commands.

The LED Bulb cannot control the Dimmer Switch but the Dimmer Switch can control the LED Bulb.


Grouping Devices

You may want to group together two devices, for example, in a virtual-three way configuration. For Insteon, this is called cross linking.

To mirror Switch A to Switch B so that they each control one another and the connected load, Cross Linking is necessary. 

Use Cross Linking

To Cross Link, simply turn on the devices and perform the linking process twice, once in each direction.

Link Switch A to Switch B and repeat to link Switch B to Switch A

Identifying Your Device Revision

As we continually improve our products by adding new features, some instructions may vary depending onthe particular revision of your product. See below for instructions on locating the revision of your product.

Non-Wired-In Devices

1. Look at the back of the unit (unplug the unit from the wall if it is a plug-in product)

2. Locate the sticker (on the label side) which contains the letter "V" followed by a number like "1.0"

 
 

In-Wall Switches, Keypads & Outlets

1. If the product is already installed, remove the trim plate

2. Locate the sticker (on the aluminum bracket) which contains the letter "V" followed by a number like "1.0"

 
 

DIN Rail Modules

1. Locate the sticker on the left side of the module which contains the letter "V" followed by a number like "1.0"

2. If ganged together, you may need to remove the DIN Rail module from its mounting rail

Mini Remotes

1. Locate the sticker on the back of the remote which contains the letter "V" followed by a number like "1.0"

Wireless Sensors

1. On Open/Close sensors, remove the top housing. For Motion sensors, remove the back access panel and the battery.

2. Locate the sticker which contains the letter "V" followed by a number like "1.0"